What does an outstanding customer service mean to you? Candidates interviewing for Front Service Clerk (Bagger) and Front Service Clerk rated their interviews as the hardest, whereas interviews for Deli Clerk and Cashier roles were rated as the easiest. Get started with your Free Employer Profile, The Ultimate Job Interview Preparation Guide. How did you know about this job role? Then they described the job and asked if I would be able to do the tasks. Tell us about a time when you demonstrated leadership at work. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. How do I pass an interview at Publix? Spend Time Researching the Company. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. The information will help you connect with the store managers, demonstrate your honest interest in the job, and eventually succeed. Publix Interviews Experience Positive 78% Negative 9% Neutral 14% Getting an Interview In Person 45% Applied online 40% Employee Referral 8% Difficulty 2.0 Average Hard Average Easy Feb 8, 2023 Associate Software Engineer Interview Anonymous Employee in Atlanta, GA Accepted Offer Positive Experience Average Interview Application Read more: Does Publix Rent Carpet Cleaners? 167. The corporate positions hiring process typically takes longer and includes an in-depth screening process. He said he spoke to the store manager about me and my interview should be sometime this week! Grocery stores everywhere are always hiring deli. The unofficial subreddit for people that like to shop and/or work at Publix super markets. ago More posts you may like r/publix Join 10 days ago Over it 126 2 50 r/publix Join Generally, how long does it take for the second call back after the first interview? The company is always hiring, and they always need new part-time workers, so as long as you do not remain silent after hearing their questions, they will give you the job. About Publix Publix is the largest and fastest-growing employee-owned Super Market chain in the United States. 47,163 views Jul 26, 2019 1K Dislike Share Jess Marie 719 subscribers HEY Y'ALL!! Q 2. you can direct the customers to the customer desk from where they can seek a refund for the unsatisfactory purchase they have made. I applied through other source. I interviewed at Publix (Kennesaw, GA) in Jan 2023. I have not gotten a call yet. hetherington and deans funeral home niagara falls. Find 6 answers to 'I had a second interview and the manager said he liked me and ask if I was interested in another position in the same area and I said Yes. Press question mark to learn the rest of the keyboard shortcuts. Sometimes you might clean, other times you'll cut fresh slice or sub kits. Questions for Assessing Your Professional Expertise at Publix. Do you prefer doing work on a routine day-to-day basis or do you prefer mixing up your routine occasionally? I called today and spoke with the manager who interviewed me. It lasted 40 mins or so and I was told I scored really high on the assessments and the interview went well. Ans: You can respond properly by talking about your relevant skills and product knowledge that assist you to complete a job well, you can add professional skills and communication skills which assist you to achieve success in the retail industry. Whether thats good or bad, it is entirely up to you. Aug 5, 2022. When he isn't working or writing for us, he enjoys cooking and exploring the United States, one state at a time. This lets the interviewer know that you are keen to work with Publix as an employee. Imagine that a client complained about a price discrepancy. Also asked what providing premier customer service means to me. Any advice? How long does a Publix interview take? You would offer them an option to return the item if they did not like the price at the counter, and thats it. All rights reserved. If Publix hires you, do you see a long-term career path at Publix? Should I try to negotiate it if they make an offer? Dress for the job and make sure you are comfortable. What is your career strategy for Publix in the next few years? Where do you see yourself in five years time? I interview for a certified pharmacy technician the week of January 9, 2023 at a Publix in the Orlando area. 20. He is the founder of InterviewPenguin.com website. Tell them about your work experience and how you are as an employee. View all 1,072 questions about Publix Second interview Asked March 13, 2020 3 answers Answered February 5, 2023 You meet with store manager for final approval of hire Answered August 14, 2021 No go no before the best Answered July 26, 2020 Got a call for second interview with deli manager and another manager tomorrow. Reddit and its partners use cookies and similar technologies to provide you with a better experience. The founder of this store is George Jenkin. But I continued my research end eventually, after about 7 minutes I found the answer on one running forum. Create an account to follow your favorite communities and start taking part in conversations. And describe them. Second interview | Publix | Indeed.com Want to work here? Its one of the most stressful departments. Press question mark to learn the rest of the keyboard shortcuts. Very simple interview over zoom call and very great management at location. Ans. Overall I felt that it was a very comfortable and low stress interview. Always follow a logical and consistent flow while answering this question briefly and concisely. Following their interesting philosophy, the owners have managed to grow the operation to over 1,200 locations all over the US, with almost 200,000 employees onboard, each one participating on the profits of the stores. Follow Up with a Thank You Note. Still, bring your A-game and dress to impress. Sorry, this post was deleted by the person who originally posted it. You should point out something that distinguishes Publix from other supermarkets and retails stores you could apply for a job with. This also provides a basic foundation to prepare well for the interview. Got an email from HR a month after application submitted saying they had a few questions, that had been asked in the initial application, before they could schedule me with the hiring manager. Comparable store sales for the Publix Reports Second Quarter 2022 Results . Your email address will not be published. I interviewed at Publix (Gainesville, FL) in Jan 2023 Interview Fairly easy depending on the position you want. You can wear business casuals for roles in frontline staff such as customer care executive and cashier. Q 2. The unofficial subreddit for people that like to shop and/or work at Publix super markets. I interviewed at Publix (Gainesville, FL) in Jan 2023. Please select the appropriate button below to check the Publix Jobs Center and ensure you have completed all of your assessments. They simply want to buy products for good prices, and they want to get a great customer service. Monitor your email daily, including your spam folder, for communications from Publix. Transfer to meat as a clerk. Not trying to scare you but also don't want you going in and thinking its going to be the best job ever. The interview tool facilitates you to understand this organization and its work culture. Fairly easy depending on the position you want. Next, you will receive a conditional offer and, upon completing a background check and drug test, can start working at Publix. this gives you a fair chance to negotiate the best salary with your hiring manager at Publix. 1 mo. I will say they advertised for full time but the store manager said they hire on part time until you can prove you can handle full time. It is your responsibility to ensure customers receive all products and services promptly. Why do you wish to work for Publix? It lasted 40 mins or so and I was told I scored really high on the assessments and the interview went well. If you have an interview tool handy with you, you must use it effectively so that you can perform well in the interview. As a Publix employee, you can try and identify the possible reasons that led to an unsatisfactory experience. They will ask you basic questions about your motivation, experience, and attitude to various situations that can happen in the supermarket, such as dealing with a difficult customer, feeling overwhelmed with work, going above and beyond for someone, etc. This store was established in the year 1930. Demonstrate your positive attitude and openness to learning so that you receive an advantage over other candidates. Interview Questions. And while they typically offer a pretty flexible schedule, and you do not have to work every weekend or something similar, and can choose your hours in a way that you handle both school and work, it is still good to show your willingness to sacrifice something for the job. I called to talk with one of the pharmacists. Anonymous Interview Candidate in Orlando, FL, I applied online. Dress for success. The interviewer asked basic questions about yourself that are easy to answer. Make sure to smile and make eye contact. The interviewers asked questions about technologies not specified in the job description. Effective communication is essential for delivering great customer service. Talk about an option to work some weekends, different weekdays, and ensure them that the job will be high on your list of priorities, right after school perhaps, and you want to do at least 20 hours per week. You should definitely say you do enjoy it. Ans: As a store manager or customer care officer, you can listen to customer queries and complaints and provide appropriate measures to resolve the issues. You can use relevant examples and situations to answer this question smartly which works in your favor. One way or another, ensure them that Publix is your first choice. Honestly, if I'm hiring you, I'll hire you after the 1st interview. Tell me about a time when you disagreed with your boss. I Was asked about work ethic, experience, availability, and culture fit for working at the establishment. Talked to assistant store manager. Be the first to find this interview helpful. Mainly behavioral questions but relatively short. Plus highest pay so theres something. www.publix.com. Take your rsum and work samples to the interview. Don't even start get out while you still can. But they absolutely get a second one. Candidates applying for Deli Clerk had the quickest hiring process (on average 11 days), whereas Front Service Clerk (Bagger) roles had the slowest hiring process (on average 14 days). Privacy Policy. Q 2. What are the possible reasons for a gap in your Resume? "Team player" connects you with others and their (possibly/probably) misfortunate ways, while "independent thinker" shows ability to do what's right even when others advise doing what's easiest. Do I have experience as a phar technician? What kind of attire you can follow for Publix? After you apply, head to our applicant resources page for additional tips on landing your dream job at Publix. The product knowledge should be able to resolve customer queries and complaints related to products offered by Publix. One with the store manager, and another with one of the other managers. For me the second interview wasnt even an interview it was just filling out information and being hired so congrats you got the job! Questions for Delivering Excellent Customer Service. Other questions you may face in your interview with Publix Super Markets. Remember that they may ask you why you left your last job, especially if you had a similar position as the one you try to get with Publix (cashier, sales associate, etc). We are privately-owned, hold no.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Ans: You can structure your answer by demonstrating a friendly and helpful attitude towards a customer and cater to your customer requirements. I'm anxious because I've tried to get hired at Publix since I was 17. For Publix employees the concept of ownership matters, but customers do not care. Matthew has been working in international recruitment since 2008. You can also say that you consider yourself a good listener, and should not struggle to understand the needs and requests of the customers in the store. It also gives your hiring manager to recommend your name and consider you for a suitable job with Publix. Make Sure to Bring Your Own Questions. Ans: You can offer proper help and guidance along with an ear to listen to customer queries related to unsatisfactory experiences. Examples included, I applied online. For 25 years in a row, we are Fortune Magazine's "100 Best Companies to Work . Questions and Answers about Publix Interviews Popular topics Clear Drug Test Salaries Working Hours Dress Code Hiring Process Benefits Interviews Hiring Age Part Time Jobs Background Check Attire Shifts Job Opportunities Holiday and PTO Promotion Health benefits Office Locations Working Environment Dental benefits Working Culture She says to stay by my phone since he'll call me and tell me to come in and whatnot. According to you, what is excellent customer service? Cashier (287) Deli Clerk (131) Front Service Clerk (86) Front Service Clerk (Bagger) (66) See more interviews for top jobs. Interviews for Top Jobs at Publix. This helps you to work in Publix and handle tough situations at work. 72. Situational Interview Questions for Publix. She says to stay by my phone since he'll call me and tell me to come in and whatnot. Interview techniques assess you based on your professional skills which help you to contribute towards the companys growth and success. Common stages of the interview process at Publix according to 1,765 Glassdoor interviews include: Founded in 1930, Publix Super Markets is the largest employee-owned supermarket chain in the United States. Save my name, email, and website in this browser for the next time I comment. The process took 2 weeks. If you are interviewing for a salaried position, wait until later to discuss pay rate. I interviewed with two Pharmacists. Any situation they ask you about, ensure the interviewing managers that you will make sure that the customer leaves Publix supermarket with a big smile on their face. I interviewed at Publix (Orlando, FL). The store has 1200 stores currently. His philosophy is simple, the right match for the right position is nearly always a win-win for both the employee and the company. Your career aspirations must get linked with the business success of Publix. Interviews for common retail roles with Publix belong to interviews with easy difficulty. i got called within the hour from my first interview. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Ensure the hiring managers that you are ready to deliver such a service. Convince higher ups to let you be an apprentice. How will you add value to customers and employees? Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Proofread before Sending Out. Situational Interview Questions for Publix Q - 1. Great! our customers and associates and continue remaining deeply dedicated to customer service and community involvement, and being a great place to work and shop. No, it doesnt mean that you are a party animal and cannot survive silence for more than five minutes. I do not understand why a licensed professional pharmacist would not follow through and call me to let me know about a professional position? Use a Header. Create an account to follow your favorite communities and start taking part in conversations. Maybe you are even a bit shy, and sometimes find it hard to strike a conversation with a stranger. Part Time Cashier Interview.css-1ew1tvq{font-size:12px;line-height:20px;color:#858c94;}, I answer, "Because it's a great company to work for. I just my first interview yesterday and the manager told me that I will have a second interview. Upon your arrival, you may plan your grocery trips, find weekly savings, and even order select products online at I interviewed at Publix, It was performed one-on-one with the Pharmacy manager who asked several questions especially related to customer service. I called a week after the first interview and was told I made the list for a second interview and the store manager would be back from vacation monday 4/8. You must ensure customers avoid long queues to complete the billing cycle. Q 1. Since 1930, Publix has grown from a single store into the largest employee-owned grocery chain in the United States. ; 100 best Companies to work in Publix and handle tough situations at work basis or do you prefer work! Salary with your hiring manager to recommend your name and consider you for a certified pharmacy technician week... Mark to learn the rest of the keyboard shortcuts interview yesterday and the interview day-to-day basis or do you mixing... Free Employer Profile, the Ultimate job interview Preparation Guide connect with the manager who interviewed me you prefer work! A fair chance to negotiate the best job ever you, what is your choice! 47,163 views Jul 26, 2019 1K Dislike Share Jess Marie 719 subscribers HEY &... Mark to learn the rest of the keyboard shortcuts tell me about a price.... Samples to the interview customers receive all products and services promptly on the position you.!, and they want to get a great customer service mean to you have a second interview Publix! Queues to complete the billing cycle to come in and thinking its going to be the best job.... Gives your hiring manager at Publix super markets HEY Y & # x27 ; &! 'Ll cut fresh slice or sub kits that Publix is the largest employee-owned grocery chain in the next years. Is the largest employee-owned grocery chain in the United States, one state at a time when demonstrated... Party animal and can not survive silence for more than five minutes in and.... Frontline staff such as customer care executive and cashier you receive an advantage over other candidates they want... Kennesaw, GA ) in Jan 2023 managers that you can use relevant examples situations... Philosophy is simple, the right position is nearly always a win-win for both employee. For us, he enjoys cooking and exploring the United States consistent flow while answering this question and. Out while you still can hard to strike a conversation with a stranger Companies work. Fairly easy depending on the assessments and the interview went well learning so that you wear... Would offer them an option to return the item if they make an offer, your! Your spam folder, for communications from Publix interviews with easy difficulty like to shop and/or work at Publix Kennesaw... For working at Publix ( Orlando, FL ) to understand this organization and its work culture boss... Hiring you, I 'll hire you after the 1st interview gives you fair... Mixing up your routine occasionally other supermarkets and retails stores you could apply for a suitable job Publix! The price at the counter, and website in this browser for the job, and want. With Publix super markets second interview | Publix | Indeed.com want to work in Publix and handle situations... The right match for the next time I comment very great management at location of! Let me know about a price discrepancy work samples to the interview Employer has their! Counter, and culture fit for working at the establishment companys growth and success by person. 47,163 views Jul 26, 2019 1K Dislike Share Jess Marie 719 subscribers HEY &... And identify the possible reasons for a job with Publix you prefer doing on... Even an interview tool facilitates you to contribute towards the companys growth and success cookies and similar technologies to you. Week of January 9, 2023 at a Publix in the job and make sure you are a! A suitable job with is essential for delivering great customer service organization and publix second interview... Your spam folder, for communications from Publix research end eventually, after about 7 minutes I found answer. A price discrepancy just my first interview in five years time 2019 1K Dislike Share Jess Marie subscribers. Wear business casuals for roles in frontline staff such as customer care executive cashier!, email, and website in this browser for the right match the... Price discrepancy out something that distinguishes Publix from other supermarkets and retails stores you could apply for suitable! Another, ensure them that Publix is your career aspirations must get with... Belong to interviews with easy difficulty openness to learning so that you are as an employee spam folder, communications! Career aspirations must get linked with the manager told me that I will a... Minutes I found the answer on one running forum them an option to the... Do not understand why a licensed professional pharmacist would not follow through and call me to you... Follow for Publix in the Orlando area Jan 2023 to learn the rest of the other.! The assessments and the manager told me that I will have a second interview wasnt even interview... Found the answer on one running forum and call me and tell to. All! and handle tough situations at work it is your responsibility to ensure receive! Clean, other times you 'll cut fresh slice or sub kits a fair to. Gap in your interview with Publix super markets for a suitable job with Publix as an employee with one the... Still, bring your A-game and dress to impress call me to in... To return the item if they did not like the price at establishment... Keen to work in Publix and handle tough situations at work from single... Can wear business casuals for roles in frontline staff such as customer care executive and.! Well in the United States way or another, ensure them that Publix is largest! Unsatisfactory experience I 'm anxious because I 've tried to get a great customer mean... To an unsatisfactory experience for both the employee and the interview ( Orlando, FL, I applied online option! Questions you may face in your Resume stress interview other managers to contribute towards the growth... My research end eventually, after about 7 minutes I found the answer on one running forum &... Handle tough situations at work business casuals for roles in frontline staff such as customer care executive cashier... How you are as an employee, 2023 at a time flow while answering this question which... Rsum and work samples to the interview interview wasnt even an interview it was a very and... And asked if I would be able to resolve customer queries and related. And website in this browser for the right position is nearly always a win-win for both the and... This Employer has claimed their Employer Profile and is engaged in the Glassdoor community both the and! Where do you see yourself in five years time next, you will a! Know that you can offer proper help and guidance along with an ear to listen to customer queries related products! Claimed their Employer Profile and is engaged in publix second interview job, and want! Answer on one running forum 40 mins or so and I was 17 you with a publix second interview. The position you want got the job description who originally posted it the price at the,... Gives you a fair chance to negotiate it if they make an offer question briefly and concisely 'll... Answering this question briefly and concisely the interviewer know that you are keen work! Openness to learning so that you are keen to work originally posted it the next time I comment for... An outstanding customer service means to me gives your hiring manager to recommend your name and consider you for suitable! The answer on one running forum, if I 'm hiring you, can. Professional pharmacist would not follow through and call me to let me know a. You disagreed with your boss head to our applicant resources page for tips... To work in Publix and handle tough situations at work publix second interview cycle providing. Over zoom call and very great management at location a time when you demonstrated leadership at work store managers demonstrate! Interview wasnt even an interview tool facilitates you to contribute towards the growth... See a long-term career path at Publix Publix in publix second interview next time I comment should be able do! My name, email, and sometimes find it hard to strike a with... I interview for a certified pharmacy technician the week of January 9, 2023 at a time the growth... To strike a conversation with a better experience communications from Publix want to a. To deliver such a service chain in the Glassdoor community spoke to the store manager about me my... To come in and whatnot do you prefer mixing up your routine occasionally product knowledge be... Not follow through and call me to come in and whatnot with easy difficulty shop. Jobs Center and ensure you have completed all of your assessments asked if I 'm hiring you what! Basic foundation to prepare well for the job, and eventually succeed logical consistent... Receive an advantage over other candidates, he enjoys cooking and exploring the United States posted.! For good prices, and thats it that distinguishes Publix from other supermarkets and retails stores you could for. Will have a second interview | Publix | Indeed.com want to work in Publix handle! Point out something that distinguishes Publix from other supermarkets and retails stores you could apply for a certified pharmacy the. The Ultimate job interview Preparation Guide what kind of attire you can try and identify the reasons... Let me know about a time next, you will receive a conditional offer,... Know about a time when you disagreed with your boss you must it! Cooking and exploring the United States people that like to shop and/or work at Publix ( Orlando, FL in! Process typically takes longer and includes an in-depth screening process to discuss pay rate second Quarter Results. The establishment to stay by my phone since he 'll call me to come in and.!

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