If you have a problem with your ticket or the event you are attending, a telephone call to customer service may resolve the matter quickly and amicably. All messages are subject to availability and approval by the Pittsburgh Pirates. Arbitrations shall be administered by the American Arbitration Association (AAA) pursuant to their applicable rules. Season Tickets are eligible for exchange based on availability and with some restrictions. The arbitrators decision shall be final and binding. As of 2021, PNC Park only allows in bags 8 x 5 x 1 or smaller (unless used exclusively for medical equipment or diaper bags) and is, in our opinion, awful. Guests who are in need of a quiet area can visit the Main Guest Relations Office located at the bottom of the Peoples Home Plate Rotunda. Six-foot social distancing will be enforced as fans are permitted to sit only in their purchased seats and relocating is prohibited. AEG Presents, which operates the Starland Ballroom in Sayreville and also promotes shows at the Prudential Center,announced on Aug. 12 that fans and artists must be fully vaccinated or have a recent negative test starting Oct. 1. 10. The bad news is that the stage is generally set up in the outfield, which means if you are not on the floor and in the stadium seats, odds are good you'll be so far away that you have to look at the screens to see the bands in any detail. Unfortunately, the Pirates are not able to accommodate requests for player autographs of foul balls. Please report concerns about a lost child to the nearest Guest Relations location or contact any Game Day Team Member for assistance. A ticket holder and the Pirates each understand and agree that by requiring each other to resolve all disputes through individual arbitration, each is waiving the right to a court or jury trial. Water bottles should not exceed 24 ounces in size, and must be clear, plastic, sealed and disposable. Umbrellas may be opened during rain delays. Audacy Logo Stations Stations All Stations Stations by City All Music Stations All Sports Stations All News & Talk Stations Partners CNN Fox News Comedy music Music All Music Stations Pop Alternative CINCINNATI Riverbend Music Center, PNC Pavilion, ICON Music Center and Taft theater will require proof of vaccination or a negative COVID-19 test before any concert starting in October.. The Pirates care deeply about maintaining good relationships with Guests. There also will be outdoor. Most Pirates home and away games can be viewed on AT&T SportsNet. Ticket Sales minimums may apply. These ceremonies include throwing out the first pitch, singing the National Anthem, color guards and group recognitions. If your season tickets are stolen, you must file a police report and submit a copy to the Pirates, so that your tickets can be reprinted free- of-charge. Groups of 10 or more may qualify for discounts for select dates. . Tickets are sold through the last out of the 6th inning and the winning number is announced in the middle of the 8th inning (winner need not be present). However, we do request that these children sit in their parent or guardians lap and not occupy an additional seat. Fans also must enter through the gates designated on their. Staff shall not ask any Guest what their medical condition consists of or query them once they declare a medical need. Accessible seating options throughout the ballpark. Pittsburgh baseball fans may not be satisfied with the amount of pyrotechnics provided by the Pirates at PNC Park this season, but Steel City rock and roll fans will surely be satisfied with the musical fireworks the ballpark has in store over the next week. Group rates are available for organizations with 25 of more persons. Guests should report any missing persons at any Guest Relations location (See Guest Relations for locations). GZA, Donnie Iris, John Mayer among top concerts to see around Pittsburgh in March, Pittsburgh Symphony Orchestra's 2023-24 season to celebrate 'Power of NOW', Hill District native hosts jazz jams, nurtures young talent in Pittsburgh, Pittsburgh Opera's 2023-24 season mixes new works, returning favorites, Long-lost ship found in Lake Huron, confirming tragic story, As court debates student loans, borrowers see disconnect, Vento's Pizza, home of 'Franco's Italian Army,' to close, Western Pennsylvania's trusted news source. Fans can buy tickets in pods of two or four through the MLB Ballpark app, which is being used across the league. Guests are welcome to bring cameras and video recorders into the ballpark for personal use only. A catch cannot be made in either dugout: Out of Play. Published: Aug. 16, 2021 at 11:34 AM PDT. Major League Baseball and the Pirates are committed to creating a safe, comfortable and enjoyable atmosphere for Guests attending games at PNC Park. Any Guest interfering with a ball in play will also be subject to ejection at the Clubs discretion. Pitched or thrown ball on resting ledge of signage behind Home Plate: In Play. Limp Bizkit postponed their Aug. 6 show at the Stone Pony Summer Stage and hour before the show. Please check out our Terms and Conditions. For the safety of all our Guests, the Pirates may cancel Kids Run the Bases in the event of inclement weather or for any other reason determined necessary. FACEBOOK.COM/PIRATES @PIRATES AND @BUCSCOMMUNITY. The Pirates are not responsible for lost, stolen, or duplicated tickets. Pirates players sign autographs before each game when time and Major League Baseball regulations permit. Metallica last played Pittsburgh at PPG Paints Arena in 2018, with their last stop here before that in 2004. Elevators conveniently located throughout the ballpark, Mazeroski Way Suite Entrance (Section 113), West General Robinson Suite Entrance (Section 125). How it works: The global company hosts small-scale concerts with local artists in secret locations around Charlotte. Only the last few rows of each level are covered so unless you are really far back you will be exposed to the elements. At select games, Guests will be eligible to receive a promotional item upon entry, based on the advertised promotional guidelines. For more information, please call 1-800-BUY-BUCS (1-800-289-2927) or log into pirates.com/pups. Live Nation said that proof of full vaccination or a negative test is required for entry to its venues. The Pirates have the right to postpone the playing of any game at PNC Park. 9. Future game exchanges for Season Ticket Holders must be done online using the Holders My Ticket Account. scoreboard. We attended the Hella Mega Tour at PNC Park in 2021 for this review. Since its establishment in late 2006, Pirates Charities is committed to strengthening the community by supporting organizations and programs aimed at improving the lives of children and adults through youth baseball and softball, health and wellness, and social responsibility. If you or your group would like to participate in an on-field ceremony or have questions, please contact the Pirates Group Sales Department at 1-800-BUY-BUCS (1-800-289-2827) or emailing [emailprotected]. Live. The Pirates are an equal opportunity employer. As of 2021, PNC Park only allows in bags 8" x 5" x 1" or smaller (unless used exclusively for medical equipment or diaper bags) and is, in our opinion, awful. PNC Park offers complimentary admission to children under 32" in height. The bag contains medical equipment, to include monitors, pumps, prosthetics, special dietary supplements, hearing assistance devices, medicines, aids for autism spectrum disorders, breast feeding pumps and supplies. This A-to-Z Guide was created by the Pittsburgh Pirates to assist Guests during their visit to PNC Park and to summarize important terms and conditions of tickets to Pirates games and other events held at PNC Park. As it turns out, we ended up really liking our experience at PNC Park and would gladly return for a future show as the vibe, sound, and views of the city more than made up for the views of the stage outright. Billy Joel is one of the biggest concert draws in the world, selling out arenas and stadium across the globe and a favorite here at our park. Band frontman Fred Durst stated to Billboard that the system is still very flawed. TicketSmarter has made it easy to purchase tickets with our interactive venue seating chart. (over the counter medications are generally not considered a medical necessity unless accompanied by medical directives from a physician. Please note that is the policy for all ticket holders, there is no re-entry once a guest has exited PNC Park. Season Ticket plans can include Full Season, 41-games, or 20-games. Aug. 13, 2021, 2:49 PM PDT By Tim Fitzsimons Live Nation Entertainment, one of the country's largest concert and ticketing companies, said it would require artists and fans at its venues and. In consideration of the health and comfort of others, the use of tobacco products of any kind is not permitted anywhere in PNC Park. A nursing pod is located on the Main Concourse at Section 131. If a Guest experiences difficulties with other Guest(s) and is in need of assistance or would like to report a safety concern in the ballpark, contact the nearest Team Member or operations personnel. Standard text messaging rates may apply. The banners/signs must be 4" x 8" or smaller in size. Finally, take an emergency poncho if rain is in the forecast. At no time should a foul ball or home run ball be thrown back onto the field. All disputes related to Holders attendance, the purchase or use of this ticket, or participation in, attendance at, or observation of an Event (Arbitration Claims) must be submitted for and resolved by binding arbitration. Guests must refrain from conduct that is inconsistent with a safe and enjoyable atmosphere at PNC Park, including but not limited to: Violators of this Guest conduct policy may be subject to ejection from a game, potential ban from PNC Park at the Pirates discretion, and/or possible arrest. Groups that purchased a Hats Off package or special theme ticket, may redeem their item by visiting the Treasure Chest. Located on our Suite Level in Suite 62, a sensory room is available for all Guests with sensory processing needs. Pirates gift cards are available in denominations of $25 and $50. PNC Park is available on non-game days and during the off-season for various events, including corporate events, seminars, weddings, cocktail receptions, holiday parties, charity galas, bar/bat mitzvahs and much more. Commercial use of photos without the express written consent of the Pirates is prohibited. The Pirates receive thousands of requests each year to assist local non-profit organizations and community and civic groups with in-kind donations for various events. PITTSBURGH (KDKA) - Pirates fans will be required to wear masks and social distance when they return to PNC Park. All staff members are required to review theNHL COVID-19 Protocol document and sign the Acknowledgment of Review of NHL COVID-19 Protocol prior to their first shift. They are designed for games and not concerts, after all. We're not messing around, on Aug. 11 via their social media. The company promoted the recent Lollapalooza music festival in Chicago. A ticket holder is solely responsible for reviewing the Pirates website www.pirates.com to determine whether the game or event date or time printed on the face of the ticket has been changed. Holder agrees to waive and release any claim that the Pirates, PNC Park, the Sports and Exhibition Authority, Major League Baseball, the Participating Clubs, and all of their respective parents, subsidiaries, affiliated entities, players, coaches, officers, members, managers, employees, partners, sponsors, and agents are liable or responsible for losses or injuries to person or property arising or related in any way to Holders or any accompanying minor(s) use of this ticket. Lost articles may be turned in at any Guest Relations location during the game. Perkins said it wasn't clear yet how the Pirates would do with ticket sales for the rest of the year, and Covid still cast a shadow even with the . General tickets to see the Pirates this season at PNC Park go on sale Tuesday morning after being delayed a week due to changing COVID restrictions. Every Guest will need to walk through a metal detector to enter PNC Park. Groups of up to 25 will be allowed to take guided tours through the center, limited to a maximum of 20 minutes. Billy Joel makes his long anticipated return tonight to the home of the Pirates. The show gets underway at 4:30 p.m. with Classless Act serving as the opening band. Also returning are the Budweiser Happy Hour specials for fans 21 and over. All bags meeting the exceptions are subject to search and will be marked with a daily pass. In order to expedite the screening process, Guests are asked to not remove any jackets, belts, coins, keys, wallets, or watches when passing through the walk-through metal detectors. Pricing and other logistic factors may change from show to show and should be verified prior to buying tickets and heading out to the stadium. To purchase tickets, call 1-800-BUY-BUCS or visit us online at pirates.com. With the ongoing pandemic and increasing cases, some artists are making changes to their concerts. Gift cards cannot be used for ticket packages or group tickets. We recommend, if you can, to use the stairs or rotundas to allow the elevator to be utilized for those who are unable to. Following select Sunday games, kids 14 and under can head to the field for Kids Run the Bases. Do Not Sell or Share My Personal Information. A ticket holder (Holder) and accompanying minor(s) assume all risk and danger incidental to a game or event (the Event), occurring in any part of PNC Park, including but not limited to the stands, concourses and concession areas, at any time prior to, during or subsequent to the Event (including but not limited to, injuries from balls, bats or other objects entering the stands, including objects projected into the stands for entertainment purposes). Contact a Pirates Guest Experience. If you park nearby, this isn't an issue, but since many people do not, this can be a big problem. Future Bucs can take a break from the action at the Chevron STEM Zone located near the Right Field Gate. As COVID-19 puts concerts on pause, we've created the Ticket Refund Plan to give you refund options if you have tickets to a show that is canceled or rescheduled in the United States or Canada. Of the Pirates are committed to creating a safe, comfortable and enjoyable atmosphere for Guests attending games at Park. Sensory room is available for organizations with 25 of more persons poncho rain. Eligible for exchange based on availability and with some restrictions eligible to a... To accommodate requests for player autographs of foul balls exited PNC Park in 2021 for this review if... Still very flawed a sensory room is available for organizations with 25 of persons! 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The show emergency poncho if rain is in the forecast committed to creating a safe, comfortable and atmosphere! Changes to their applicable rules singing the National Anthem, color guards and recognitions... The global company hosts small-scale concerts with local artists in secret locations around Charlotte Fred... Is n't an issue, but since many people do not, this is n't an issue but... This can be a big problem more persons ounces in size these ceremonies include throwing out the first pitch singing!, on Aug. 11 via their social media be a big problem the Stone Pony Summer Stage and before... All Ticket Holders must be 4 '' x 8 '' or smaller in size a nursing is!

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