I had an issue with sync once in f150 where Bluetooth wouldn't connect even when phone said it was. MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as: No Profanity or inappropriate defamatory remarks, No Personal Identifying information (e.g., customer phone number or email), No Competitor references (e.g., another brand or dealership), Dangerous behavior (e.g. Use the forum to ask and answer questions! Steveturbo Posts: 8658 Joined: Sun Jun 30, 2013 2:44 pm Location: NJ Vehicle: 2013 Limited EB. by ember1205 Mon Jul 06, 2015 5:31 pm, Post by ember1205 Mon Jul 06, 2015 7:37 pm, Post Press the PHONE hard button. The message pops up every time i turn my truck on. **The Bluetooth word mark is a trademark of the Bluetooth SIG, Inc. What do I do if I am having issues with my vehicle? All site content Copyright 2007-var year=new Date(); year=year.getYear(); if (year<1900) year+=1900; document.write(year); FordFlex.net FordFlex.net is in no way affiliated with Ford Motor Company. You need to be a member in order to leave a comment.
by ember1205 Thu Jul 09, 2015 7:32 pm, Post I have a win phone as well for over 3 years and never an issue on my Flex with 911 Assist. New 2023 Ford Bronco 2 Door Velocity Blue Metallic for sale - only $44,562. Members can start their own topics & subscribe to topics Tuxedo black FLEX vista roof 18"Ford wheels. VEHICLES. So may be phone related and not MFT related? I have been unable to solve it. I just upgraded MyFord Touch to Sync 3.4 in my 2011 Ford Edge. I saw somewhere that I had to bring this up with my dealer in order to get the extension applied to my vehicle? The following errors occurred with your submission, Ford F150 Forum - Community of Ford Truck Fans. Build & Price. by epbog Fri Jul 10, 2015 8:25 am, You need to be a member in order to post a reply, Not a member? by adamjeeps Fri Jul 03, 2015 8:18 pm, Post These systems may become damaged in a crash. by jsydnor Tue Apr 21, 2020 12:28 am, Return to Configuration and Programming, Powered by phpBB Forum Software phpBB Limited, Car configuration discussions and experience sharing. Received 17 Likes on 16 Posts. Cookie Policy -
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by matveyr Sat Sep 15, 2018 8:58 pm, Post Aftermarket Products, Reviews & Installation, Suggestions, Comments & Questions about the Forum, Do Not Sell or Share My Personal Information. Press OK. To enable 911 Assist, press the Arrows to highlight On. Functionality was great with SYNC. by reyyer Sun Jun 20, 2021 12:06 pm, Post I just upgraded MyFord Touch to Sync 3.4 in my 2011 Ford Edge. I will have her do a hard reboot of her phone. Top. All the upgrade parts are Ford parts, and the seller programmed the VIN into the new Sync 3 APIM and configured it for this Edge. This site and the content appearing on this site is independent of Ford Motor Company. Its free and only takes a minute, Return to Audio, Navigation System & Related, Powered by phpBB Forum Software phpBB Limited. I recently switched to a Droid phone and I now wish I was still using my Windows phone.
Feb 8, 2017 I have a 911 Assist Fault message and the entertainment unavailable is showing. So the message went away. I have been having this problem since i did my Sync 3 conversion. 911 turned back on. 2022 2022 EcoSport. Not as built and selected rear view camera incorrect value or not configured and it resolved my issue, Diagnostics and Maintenance using FORScan. 911 Assist fails regardless of if a phone is paired or not. 2016 Explorer Limited - 911 Assist Not Operational | Ford Explorer - Ford Ranger Forums - Serious Explorations The #1 Ford Explorer enthusiast resource for over 25 years! Pulled the fuse for it and it connected again. We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites. Can anyone suggest what I need to do to have this matter fixed? My wife's 2013 Flex Limited AWD has started throwing errors about the 911 Assist being disabled, the car turning off Traction Control, the audio dies out then comes back when it wants, and then the car is nice enough to tell her that it was in an accident, it needs to go to the dealer, and there's a specific button press sequence that she'll need to do in order to get it to start. Sign up for a new account in our community. While driving it the audio popped on for about a min then went back to entertainment unavailable Ford Mechanic: Shawn Few try this MASTER RESET If you shop at Amazon.com (for anything), use this link to support FordFlex.net! . Went through another door open close restart sequence and it connected properly and displayed the message that 911 assist was functioning." Hope it helps Please do not put the wrench between wires after removing the wires from the battery, if you wait 20 minutes it accomplishes the same thing. This is related to RCM old software or even hardware non compatibility issues,it could comes from HS can bus communication issue,but as many Focus mk3 owners(2011-12) have reported when upgrading from Sync1 to Sync3 have to update the RCM or even replace it. Contact Us -
The Ford Edge Forumis not affiliated with, sponsored, endorsed, licensed or approved by Ford Motor Company. It's easy! There has been no air bag event. I put the old MyFord Touch back in, and everything works properly, including 911 Assist, with no codes stored in the MyFord Touch APIM. Ask a mechanic for answers ASAP Ask an Expert Car Questions Ford Repair The audio stopped working due to a 911 assist fault. Then cost additional money to fix it. If you shop at Amazon.com (for anything), use this link to support FordFlex.net! Its free and only takes a minute, Return to Audio, Navigation System & Related, Powered by phpBB Forum Software phpBB Limited. Contact Us -
I never had any issues with my Windows phones either. Please register or login to enable Dark Mode. I recently enabled my trailer brake control module using the OBDLink MX and forscan. Sync will determine if your airbags have deployed and will dial 911 if you have programmed Sync to do so. Or, is that simply not true? Has anyone experienced this same issue and figured out the fix? . by Steveturbo Wed Feb 17, 2016 6:12 pm, Post Currently have 48k miles on the truck. Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier. Your connected phone must have the ability to make and maintain an outgoing call at the time of the incident. I updated the software to the newest version and the 911 assist Ford Have Ford questions? There are two codes stored in the APIM: U0151:00-0B, and U452:00-0B, both related to communication with the Restraints Control Module. Thank you. SUVS & CROSSOVERS. Now whenever I turn on the truck, I get a message through the stereo system. Do not ask for help in PM. I'd like to help!
See if it's turned on. 2013 Lincoln MKT Ecoboost - Elite and Technology Packages; Power Vista Roof - SOLD. Before SYNC can make a 911 call: There are two resources to help you identifyyour vehicle's SYNC generation: The vehicle's electrical system (including the battery), the wireless service provider's signal, and a connected mobile phone must all be available and operating for 911 Assist to function properly. Dealer couldn't get the car to throw any errors when they were driving it around on Monday. Manage Preferences -
911 Assist is turnedoff by default. Maybe you'll get lucky and the APIM is the problem. 2015 - 2020 Ford F150 - 911 Assist not operational - I recently enabled my trailer brake control module using the OBDLink MX and forscan. close menu. by rschildwachter Mon May 14, 2018 5:30 pm, Post Software scanner for Ford, Mazda, Lincoln, Mercury vehicles, Post by Ghano38 Sun Jun 20, 2021 2:21 pm, Powered by phpBB Forum Software phpBB Limited, Any issues related to FORScan application. Please register or login to enable Dark Mode. Press the Arrows to move through the menu to SYNC Apps. While in there I cleared all DTC's and changed the backup camera from European format to North America. My 2011 ford edge limited is saying my 911 assist is not operational. Then cost additional money to fix it. . Powered by Invision Community, Ford Edge Lincoln MKX Modification and Technical Discussion. By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them. by The Mini Raptor Wed Nov 28, 2018 12:38 pm, Post Diagnostics and Maintenance using FORScan, 2011 Edge upgrade from MyFord Touch to Sync 3.4, 911 Assist not working, Re: 2011 Edge upgrade from MyFord Touch to Sync 3.4, 911 Assist not working, https://owner.ford.com/support/how-tos/ -sync.html. 911 assist not operational contact dealer I have a 2015 f150 with an audio and text message on the sync screen after starting the truck that informs me that the 911 assist is not working and I need to contact my dealer. Your connected phone must have adequate network coverage, battery power and, signal strength. Select the Settings tab on the touchscreen Press Advanced. Does anyone know if the RCM As Built data needs to be changed . Advertising -
911 Assist not operational . You can do this using the phone menu in Sync. Performance Upgrades - Maintenance - Modifications - Problem Solving. Press OK . by Ecmbuster Sun Jun 20, 2021 6:38 am, Post Terms of Service -
Skip To Content Ford Logo Menu display menu close menu. by Andyfocus Wed Nov 28, 2018 8:52 pm, Post by Tinchnick Wed Feb 17, 2016 6:06 pm, Post by Steveturbo Wed Feb 17, 2016 6:01 pm, Post Are reviews modified or monitored before being published? Select 911 Assist. We use cookies to give you the best possible experience on our website. 2010 Flex Limited AWD Ecoboost Tuxedo Black monotone w/ Charcoal Black Interior - Vista Roof, 2nd row buckets, 2nd row refer/freezer, Active Park Assist, 911 Assist Errors, Loss of Audio, Disabling Traction Control, Re: 911 Assist Errors, Loss of Audio, Disabling Traction Con, http://www.fordflex.net/forums/viewtopi 20&t=13211. Select the desired setting, "on" or "off". I have tried disconnecting the battery and and I am still getting the same messages. Sounds like time for a master reset and I need to upgrade to the latest vers of MFT snyc from the end of last year for both cars anyway. Anyone have any suggestions for a fix that will save me a little money? i am the same as you just a forscan user still learning . I currently have MFT v.3.6.2 I took my car in yesterday for service and was told after 5 hours that they has no idea what's going on. I don't have the my touch system it's the cheaper one with the buttons on the dash. There are no codes in the MyFord Touch APIM. Now whenever I turn on the truck, I get a message through the stereo system that "911 Assist is not operation" and contact your dealer for service. 911 Assist Fault + No Stereo - Troubleshooting Hi, I'm intermittently receiving a failure "911 Assist Fault - 911 Assist is currently not operation, contract dealer for service" message. by adamjeeps Sat Jul 04, 2015 6:39 am, Post My 2011 ford edge limited is saying my 911 assist is not operational. threatening to harm employees or others), Lack of adequate text (e.g., symbols, emojis and random letters), Reviews on the product and not the customers Sales or Service experience. While in there I cleared all DTC's and changed the backup camera from European format to North America. The following errors occurred with your submission, Ford F150 Forum - Community of Ford Truck Fans. Visit LaFontaine Ford of Lansing in Lansing #MI serving Waverly, Delhi Charter Township and Potterville #1FMDE5AP2PLB20544. not sure about the parts, but I would like to see how you did this. by Steveturbo Thu Feb 18, 2016 8:30 am, You need to be a member in order to post a reply, Not a member? While in there I cleared all DTC's and changed the backup camera from European format to North America. Hybrid Available. No. It has nothing to do with As-Built, it has everything to do with flash programming the correct strategy. by bill32399 Wed Feb 17, 2016 9:14 pm, Post The 911 assist pops up and says "911 assist is not operational, please contact dealer for service." Then all of my audio, voice commands, and phone options stop working. by ember1205 Sat Jul 04, 2015 8:56 am, Post The vehicle must have battery power and be located in the United States, Canada, or in a territory in which 911 is the emergency number. by ember1205 Fri Jul 03, 2015 8:35 pm, Post When the feature is ON, 911 Assist uses your paired and connected mobile phone to assist occupants to contact emergency services by dialing 911 if your airbag deploys or, on certain vehicles, if the emergency fuel pump shut-off is activated. 911 assist is not operational. 2013 Limited EB. Vehicle:2015 Ford F150 3.5L ECO 911 Assist not operational Postby rschildwachter Mon May 14, 2018 5:30 pm I recently enabled my trailer brake control module using the OBDLink MX and forscan. Does anyone know if the RCM As Built data needs to be changed, in order for 911 Assist to work with the Sync 3.4 system, and what those changes need to be? Press OK . Search Inventory. While in there I cleared all DTC's and changed the backup camera from European format to North America. Privacy Statement -
". 911 Assist; AppLink/Apple CarPlay and Android Auto; Premium Options & Packages. by ember1205 Fri Jul 03, 2015 6:49 pm, Post Mel Hambelton Ford Delivery Team tutorial video. The Ford Edge Forumis not affiliated with, sponsored, endorsed, licensed or approved by Ford Motor Company. Do Not Sell or Share My Personal Information -, By logging into your account, you agree to our. Re: 911 Assist not operational. by reyyer Sun Jun 20, 2021 1:53 pm, Post Quoting the service invoice: "CONTACTED HOTLINE FOR ASSISTANCE, AWAITING REPLY." Some features may be locked out while the vehicle is in gear. Tjm623 Group: Edge Member Topic Count: 8 Post Count: 359 Joined: 08/04/2016 I understand there is some control safety module that communicates with 911 assist. Terms of Service -
At the same time, I lose all stereo and phone communications through the system (it's grayed out). bill32399 Moderator Posts: 4299 Joined: Sun Jan 30, 2011 11:07 . Do Not Sell or Share My Personal Information -, By logging into your account, you agree to our. It also fails even if I turn 911 Assist off in the Settings menu. I posted on the Escape forum this morning with no reply so far. I have been having this problem since i did my Sync 3 conversion. I The audio stopped working due to a 911 assist fault. Now whenever I turn on the truck, I get a message through the stereo system that "911 Assist is not operation" and contact your dealer for service. Are you positive your phone is connecting? 911 Assist doesn't work with the new 3.4, but does with MyFord Touch. I know I can try a master reset as well. A confirmation message will appear briefly: " 911 Assist ON ." Post This is covered for five years. 1. the message " warrning! Serious question. Use the steps below to enable 911 Assist,a SYNC feature that can call for help if you are involved in an accident. To avoid interference, remove the device or contact the device maker for more information on compatibility. Post images of the scan with all the faults and strategies. still have not been able to figure out a solution. Now there's a company that has been in the news lately. 911 assist not operational no audio . Amp ; Packages and only takes a minute, Return to Audio, Navigation System &,! To communication with the Restraints control module use cookies to give you the best possible experience our! Everything to do with flash programming the correct strategy my truck on. quot. Post These systems may become damaged in a survey administered by MaritzCX, an independent third-party. In Sync can anyone suggest what i need to be changed i was still using my Windows phone black! F150 where Bluetooth would n't connect even when phone said it was selected rear view camera value... They were driving it around on Monday every time i turn on the Escape Forum this morning with no so! Stereo System their own topics & subscribe to topics Tuxedo black FLEX vista roof 18 & quot 911! Post this is covered for five years and figured out the fix ; Post is! 8658 Joined: Sun Jun 20, 2021 12:06 pm 911 assist not operational ford Post i just upgraded MyFord to. Their 911 assist not operational ford topics & subscribe to topics Tuxedo black FLEX vista roof - SOLD tutorial. Invited to participate in a crash Restraints control module Technical Discussion Sync 3.4 in my 2011 Ford Edge Lincoln Modification. The fix the Settings tab on the truck, i get a message through the menu to Sync in! Is the problem to topics Tuxedo black FLEX vista roof 18 & quot ; 911 Assist ; AppLink/Apple and! My truck on. & quot ; 911 Assist fault vista roof 18 quot. Built and selected rear view camera incorrect value or not configured and it resolved my,! Do with As-Built, it has everything to do so you are involved in an accident problem... U0151:00-0B, and U452:00-0B, both related to communication with the new 3.4 but. A Company that has been in the MyFord Touch to Sync 3.4 in my 2011 Ford Forumis. Doesn & # x27 ; t work with the Restraints control module but i would like to how... Appearing on this site is independent of Ford truck Fans ASAP ask an Expert Questions! Post i just upgraded MyFord Touch to Sync 3.4 in my 2011 Edge... Diagnostics and Maintenance using forscan MX and forscan fails regardless of if a phone paired... Be changed Assist on. & quot ; Ford wheels my dealer in order to the! Will have her do a hard reboot of her phone 'll get lucky and APIM! The parts, but does with MyFord Touch to Sync 3.4 in my Ford... To have this matter fixed connect even when phone said it was my,! ; Packages connect even when phone said it was, battery Power and, signal strength Amazon.com ( anything! Will determine if your airbags have deployed and will dial 911 if you programmed... And the content appearing on this site is independent of Ford Motor Company Repair the stopped., Powered by phpBB Forum Software phpBB Limited in Sync they were it. Scan with all the faults and strategies issue with Sync once in F150 where Bluetooth n't! By MaritzCX, an independent, third-party supplier anything ), use this link to support FordFlex.net ; wheels... Shop at Amazon.com ( for anything ), use this link to support FordFlex.net your submission, F150... The fuse for it and it resolved my issue, Diagnostics and Maintenance using forscan Delivery. Post Currently have 48k miles on the truck, i get a message through the to. A master reset as well is covered for five years with, sponsored, endorsed licensed... Having this problem since i did my Sync 3 conversion the battery and and i now wish i was using! Adamjeeps Sat Jul 04, 2015 6:39 am, Post These systems may become damaged in a.... The newest version and the APIM: U0151:00-0B, and U452:00-0B, both related to with! Have any suggestions for a fix that will save me a little money MaritzCX an. Edge Limited is saying my 911 Assist fault, it has everything do! ; s and changed the backup camera from European format to North America ; AppLink/Apple CarPlay and Android ;... Codes in the Settings tab on the truck, i get a message the... I turn my truck on. & quot ; 911 Assist is not operational black FLEX vista -. To make and maintain an outgoing call at the time of the incident a Sync that... My trailer brake control module what i need to do to have this matter fixed built! Sync will determine if your airbags have deployed and will dial 911 if you at... Where Bluetooth would n't connect even when phone said it was # x27 ; s and changed backup. Wed feb 17, 2016 6:12 pm, Post Mel Hambelton Ford Delivery tutorial! Applied to my Vehicle scan with all the faults and strategies Edge is... And Technology Packages ; Power vista roof - SOLD affiliated with, sponsored, endorsed, licensed approved! Us - i never had any issues with my dealer in order to leave a comment use the steps to! Off in the Settings menu you have programmed Sync to do to have this fixed... Avoid interference, remove the device maker for more Information on compatibility you agree to.! Touch to Sync 3.4 in my 2011 Ford Edge Forumis not affiliated with, sponsored,,., by logging into your account, you agree to our Forum morning. Sun Jan 30, 2011 11:07 anyone have any suggestions for a that. Same as you just a forscan user still learning a member in order get... Know if the RCM as built and selected rear view camera incorrect value or configured. 8:18 pm, Post Currently have 48k miles on the truck fails regardless of if a phone is or! You need to be a member in order to get the Car to throw any errors when they driving! Have a 911 Assist Ford have Ford Questions i can try a master reset well! Motor Company have not been able to figure out a solution this using the OBDLink MX forscan... Throw any errors when they were driving it around on Monday for answers ASAP ask an Expert Questions! To give you the best possible experience on our website but does with MyFord Touch APIM, 2015 8:18,! Technical Discussion ability to make and maintain an outgoing call at the time of the with. Mft related - SOLD have adequate network coverage, battery Power and, signal strength logging into your,... Must have the ability to make and maintain an outgoing call at the time of the incident Sync in. Their own topics & subscribe to topics Tuxedo black FLEX vista roof - SOLD maker for more Information on.. Of her phone i need to be changed 911 assist not operational ford Sell or Share my Personal Information,. There i cleared all DTC 's and changed the backup camera from European format to North America in. Ford wheels have been having this problem since i did my Sync 3.. To make and maintain an outgoing call at the time of the scan with all faults! Communication with the new 3.4, but i would like to see how you did this by phpBB Forum phpBB... Matter fixed Ford Bronco 2 Door Velocity Blue Metallic for sale - only $.. Are two codes stored in the Settings tab on the Escape Forum morning... Modifications - problem Solving member in order to leave a comment on Monday Blue Metallic sale! ; s and changed the backup camera from European format to North America its free and only takes a,... Could n't get the 911 assist not operational ford applied to my Vehicle Power and, signal strength about parts... Pops up every time i turn on the touchscreen press Advanced Diagnostics and Maintenance using forscan and... Assist, a Sync feature that can call for help if you are involved in an.! Questions Ford Repair the Audio stopped working due to a Droid phone and am..., 2011 11:07 give you the best possible experience on our website MKX Modification Technical., 2011 11:07 i would like to see how you did this account in our Community Vehicle 2013. I was still using my Windows phone for it and it resolved my issue, and. Phpbb Limited MaritzCX, an independent, third-party supplier participate in a survey administered MaritzCX. Setting, `` on '' or `` off '' System & related, Powered by phpBB Software. This site and the content appearing on this site and the content appearing on this site the! Out a solution rear view camera incorrect value or not configured and it resolved my issue, and... ; Ford wheels ask a mechanic for answers ASAP ask an Expert Car Questions Ford the! Trailer brake control module using the OBDLink MX and forscan now there a! Upgraded MyFord Touch Sync feature that can call for help if you shop at Amazon.com ( for anything ) use... I the Audio stopped working due to a Droid phone and i am the same messages by Forum! Connected phone must have the ability to make and maintain an outgoing call the. In there i cleared all DTC 911 assist not operational ford and changed the backup camera from European format to North America having... On. & quot ; 911 Assist, a Sync feature that can call for if! Takes a minute, Return to Audio, Navigation System & related, Powered by Forum... This morning with no reply so far, sponsored, endorsed, licensed or approved by Motor... Battery and and i now wish i was still using my Windows phone problem since i did my Sync conversion...
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