Nothing in this Section shall be deemed to prohibit or restrict Synology from seeking injunctive relief or seeking such other rights and remedies as it may have at law or equity for any actual or threatened breach of any provision of this Warranty relating to Synology's intellectual property rights. Powered by Synology's DiskStation Manager (DSM), the DS1823xs+ can be expanded with 10 . Fulfillment of requests for Warranty, Parts & Accessories, eTicketing, Chat, Service Provider Lookup, Repair Status, Product Registration, and My Products may be unavailable during this maintenance period. The prevailing party in any arbitration or legal action occurring within the United States or otherwise shall receive all costs and reasonable attorneys fees, including any arbitration fee paid by the prevailing party. Find the spare parts of your Synology product. 3.2 Exclusions. Receive replacement unit from Synology Step 2 Transfer essential data and services Step 3 Return faulty unit within 28 days Check your eligibility Extended Warranty Plus is available in select regions. Live Chat on Synology support page doesn't work and I spent an hour on hold. Is there way to change Backup number of Versions? The cost of such an extension is based on the condition of the existing device and an estimate of replacement costs. If you cannot present the receipt or invoice by the time you need the warranty service, you may try contacting the local distributor or reseller from which you purchased your Synology product for your purchase record. Synology DiskStation DS220+ is a compact network-attached storage solution to streamline your data and multimedia management. *Note: The warranty period for DS220+ is extended from 2 years to 4 years.Introducing Synology's new hardware warranty service: Extended Warranty Plus. If you didn't receive the code, please check your spam folder. *Service warranty indicates that you need to pay 25% of buying cost to claim the new drive in replacement. That's what I was thinking but there used to be a website on Synology that could look up the warranty status by Serial Number. The connection status says "Connection check is disabled", and I understand this because I need to configure my DDNS settings. To the extent that those laws apply to the Product, the exclusions and limitations set forth above may not apply to Customer. At the heart of excellent customer experience is our dedication to continued software updates and technical support, even years after your initial purchase. Find Your Product Manual and Datasheet Select your model to get its relevant documents. Full: Technical support and hardware repair/replacement services will be provided within the product warranty period. (a) "Products" refer to New Products or Refurbished Products. If none is available, Extended Warranty Plus must be purchased within 180 of the device manufacturing date. Click the CC icon, and then select the preferred language. This unit has four drive bays, each of which natively supports 3.5" SATA hard drives, as well as 2.5" SATA hard drives and SSDs. Timing Customer understands that, in the absence of this provision, Customer would have had a right to litigate any such dispute, controversy or claim in a court, including the right to litigate claims on a class-wide or class-action basis, and Customer expressly and knowingly waives those rights and agrees to resolve any disputes through binding arbitration in accordance with the provisions of this Section 5.5. Please note that part of the Refurbished Products would be with certain stain, scratches, or other minor wear and tear. If the Customer has not returned the nonconforming Product within twenty-eight (28) calendar days, Synology is entitled to collect the security in full from the Customer's credit card and to disable all services related to the serial numbers of the nonconforming Product and the replacement. International shipping may be required depending on the Customers location, and Customer shall be responsible for customs duties, clearance, and all other charges related to the replacement service. If my data stored on Synology are missing, can I ask Synology to recover my data? For help with checking your warranty status, renewing your warranty, transferring ownership, international warranty support, expired warranty support or register your Dell product see the expanding sections. 9.00 AM - 8.00 PM ( Monday to Saturday), Nearest Metro Station : The Service Status table displays all support services for the appliance (Dynamic Support, Extended Warranty, etc. Express shipping options are also available when service availability is critical.4, Extended Warranty Plus is available in select regions. Check below to make sure your country is eligible, then select your NAS model to find out the additional coverage you can purchase. (c) "Immediate termination of Warranty Period": For Synology drive products, the Warranty Period will terminate immediately upon the occurrence of either of the following situations: (a) for solid-state drive, its lifespan wear-out indicator equals or exceeds the limit specified in the "product specifications" of the drive attached with the purchased Product; (b) for all drive products, its temperature record equals or exceeds the operating temperature limit of the drive, which is specified in the "product specifications" attached to the purchased Product. 2 Year Warranty: Means 2 Year straight replacement. Data protection Ensure business continuity with centralized backup solutions designed for maximum data mobility and flexibility. Discontinued: The product is no longer manufactured. PO BOX 242534 , Dubai. In addition, Customer is required to remove any accessories that are not pre-installed, such as adapter card, memory, hard disk drive or solid-state drive as Synology will not be responsible for any loss of unremoved components that are not pre-installed. Synology local dealer can assist you if data is in recoverable condition. 4 Remove the EMI sticker and unplug the power cord of the fan carefully. (b) The Customer who has not used the Extended Warranty Plus Service within thirty (30) days after the purchase of the Product can submit a request to terminate through a technical support ticket within thirty (30) days from the purchase. Khalid Bin Waleed Street, Bur Dubai. Find the compatibility list for drives, USB devices, and network peripherals. The RMA procedure, time required and eligibility are different for each category, so the first step is to determine your service category. If unit is covered under hardware SLA, warranty lead time will be 1 working day. Customer must return the nonconforming Product recognized by Synology to the corresponding return service center at Customers expense within twenty-eight (28) calendar days from the date when the application is successful and must provide a credit card authorization to serve as security. Create an account to follow your favorite communities and start taking part in conversations. Passionate about Mac, NAS/SAN, virtualization, and Docker environments. If Customer gives notice of noncompliance with any of the warranties set forth in Section 3.1 within the applicable Warranty Period in the manner set forth below, then, upon verification of the noncompliance by Synology, Synology will, at Synology's option: (a) use commercially reasonable efforts to repair the Product, (b) provide technical support, or (c) replace the noncomplying Product or part thereof upon return of the complete Product in accordance with Section 3.4 The foregoing sets forth Synology's entire liability and Customer's sole and exclusive remedy for any breach of warranty under Section 3.1 or any other defect or deficiency in the Product. Full: Firmware and software updates will be continuously provided. Full: Firmware and software updates will be continuously provided. Once you have determined your service category you can refer to page 2 for the replacement process for that service category. No. Additional accessories, including hard drives and RAM modules, are not covered. DSM/SRM/Firmware Update: Scheduled Site Maintenance Feb 18, 2023 14:00 UTC ~ Feb 19, 2023 6:00 UTC. The arbitration shall take place in Taipei, Taiwan, R.O.C., and the arbitration proceedings shall be conducted in English or, if both parties so agree, in Mandarin Chinese. As multiple factors go into determining the validity of a warranty, you must speak with APC Customer Care Centre to obtain the most accurate information. If you submit a ticket via http://account.synology.com, they will be able to check the warranty for you. After registering your product, you can visit the NETGEAR Product Warranty Check page and enter its serial number to see the warranty status. 3.3 Warranty Support and Exclusive Remedy. PLEASE BE ADVISED THAT THIS LIMITED WARRANTY DOES NOT APPLY TO THE SOFTWARE CONTAINED IN THE PRODUCTS WHICH SHALL BE SUBJECT TO ITS END USER LICENSE AGREEMENT, AND THAT SYNOLOGY RESERVES THE RIGHT TO MAKE ADJUSTMENTS AND/OR MODIFICATION TO THIS PRODUCT WARRANTY FROM TIME TO TIME WITHOUT PROVIDING PRIOR NOTICE TO YOU. Any dispute, controversy or claim arising out of or relating to this Warranty, the Product or services provided by Synology with respect to the Product or the relationship between Customers residing within the United States and Synology will be resolved exclusively and finally by arbitration under the current commercial rules of the American Arbitration Association, except as otherwise provided below. New Warranty Claim Start here to open a new warranty claim with Seagate's world class service department. The term of your warranty period shall commence on the purchase date appearing on your purchase receipt. Generally Available: The product is still in production and available through retail channels or partners. Customer will reasonably assist Synology to diagnose and validate any nonconformity with the Product. Contain at least two of the following: uppercase letters, lowercase letters, numbers, Not similar to the username or email address, Avoid character repetition (such as ababab or aaaaa) and common dictionary words. On April 7th, Synology announced a new service called Extended Warranty Plus. This will launch a dedicated Extended Warranty Plus page that will lead you into the process. I might be wrong; but I thought there used to be a place at synology.com where you could enter a serial number and find that unit's end date for Warranty service. Limited: Only security updates will be provided. Before the shipment of the Refurbished Product to the Customers, they have been verified to strictly comply with Synology's quality standard. The total cost will be confirmed during the registration process. Infrastructure security I bought this NAS from another country, Can I contact any local distributor for warranty? Copyright 2023 Synology Inc. All rights reserved. Advanced replacement options are also available to receive a replacement unit before shipping the faulty one, further reducing waiting times to the benefit of service continuity. *Synology Hard Drives Warranty will be void if drives are received in below conditions. Find the spare parts of your Synology product. To see a list of NETGEAR authorized resellers, visit the Where To Buy page. At the heart of excellent customer experience is our dedication to continued software updates and technical support, even years after your initial purchase. 5.9 Entire Agreement. *Service warranty indicates that you need to pay 25% of buying cost to claim the new drive in replacement. The devices in question will return to the dedicated distribution location in the US, UK, and Germany depending on the user's registered Extended Warranty Plus service location. How to I check if it is still under warranty? Upgrade to Synology's premium warranty plan to leverage one-stop service and expert support for longer and speed up the recovery of your devices. (b) "New Product" means the Synology-branded hardware product and Synology-branded accessories contained in the original packaging Customer bought from an authorized Synology distributor or reseller. Finally, review the order and proceed to payment. If you wish to use Synology's Internet services in China afterward, you will need to sign up for a new Synology Account. Copyright 2023 Synology Inc. All rights reserved. All Synology Channel products are sold with 1 year remote support. THE WARRANTIES, OBLIGATIONS, AND LIABILITIES OF SYNOLOGY AND THE REMEDIES OF CUSTOMER SET FORTH IN THIS WARRANTY ARE EXCLUSIVE AND IN SUBSTITUTION FOR, AND CUSTOMER HEREBY WAIVES, RELEASES AND DISCLAIMS, ALL OTHER WARRANTIES, OBLIGATIONS AND LIABILITIES OF SYNOLOGY AND ALL OTHER RIGHTS, CLAIMS AND REMEDIES OF CUSTOMER AGAINST SYNOLOGY, EXPRESS OR IMPLIED, ARISING BY LAW OR OTHERWISE, WITH RESPECT TO THE PRODUCT, ACCOMPANYING DOCUMENTATION OR SOFTWARE AND ANY OTHER GOODS OR SERVICES DELIVERED UNDER THIS WARRANTY, INCLUDING, BUT NOT LIMITED TO ANY: (A) IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR USE; (B) IMPLIED WARRANTY ARISING FROM COURSE OF PERFORMANCE, COURSE OF DEALING, OR USAGE OF TRADE; (C) CLAIM OF INFRINGEMENT OR MISAPPROPRIATION; OR (D) CLAIM IN TORT (WHETHER BASED ON NEGLIGENCE, STRICT LIABILITY, PRODUCT LIABILITY OR OTHER THEORY). If you cannot provide proof of purchase, the device manufacturing date will apply. In absence of purchase invoice, warranty is calculated with a certain grace period from the date of shipping. Do I need to register my product for warranty? Please contact us on sales@pnpdxb.com with your device model and serial number and we will quote you. Data management Store, share, and efficiently process petabytes of data with our next-gen NAS systems and class-leading hybrid cloud solutions. Anyone know if this still exists and what the URL is, thanks. The above Limited Warranty is not transferable and is only for the benefit of Customers who directly purchase Products from Synologys affiliate, resellers, and Synology-authorized distributors. Then use the link that HarryPotter provided to check your make model has how many years warranty. Synology sent a sign-in request to your Synology Secure SignIn app. The above Warranty Periods do not apply where Products are marked as sold as "as is" or with "no warranty". Please note that we have changed some of the fields in Synology Account's profile section, and we need you to fill in the missing information first. From the DSM interface: Go to Control Panel > Services > Synology Account > Extended Warranty Plus. Serial number. Receive a replacement unit before sending in your existing device, resuming operations faster and minimizing costly disruptions. The third and fourth digits indicate the year your unit was manufactured, while the . You acknowledge that the Product may be subject to U.S. export restrictions. All Rights Reserved. Live Chat on Synology support page doesn't work and I spent an hour on hold. Press question mark to learn the rest of the keyboard shortcuts. Synology Product Support & Warranty All Synology branded products are covered by a Synology manufacturer's warranty. Although software issues are not covered under warranty but we will do our best to fix the issue if it is pertained to Synology equipment. For consumers who are covered by applicable local consumer protection laws and regulations, the rights conferred hereby are in addition to all rights and remedies as set forth in such consumer protection laws and regulations. Taipei, TaiwanApril 7, 2022Synology announced today the availability of Extended Warranty Plus, a new extended warranty plan featuring direct and advanced replacement . friend has an older (larger) unit ; cannot find her receipt. The price for Extended Warranty Plus is calculated based on the model you intend to cover and the region you register it for. Technical Support: Such limited warranty does not apply to the Software contained in the product or purchased by Customer which shall be subject to the accompanying end user license agreement provided with the Product. Antivirus by McAfee (Trial) Antivirus by McAfee (Trial) . Do note that your device has to run DSM 7.1 or above! Extended Warranty Plus only covers the product it has been registered for as it is when leaving the factory. 2 Year Warranty: Means 2 Year straight replacement. You will comply with all applicable laws and regulations that apply to the Product, including without limitation the U.S. Please obtain and enter the verification code to bind your phone number. The aforementioned measures shall not affect Synologys legal rights arising therefrom. 3.7 Extended Warranty Plus Limitations. Miss-handled, physically damaged or burned products are not covered under warranty. Check the warranty period of your Synology product The warranty period commences on the date of purchase shown on your purchase receipt or invoice. The replacement will not be shipped until the nonconforming Product is received at Synologys designated return service center. We are able to help you repair or replace your device if it is in warranty, and also offer optional purchase of Next Business Day replacement services. 5 Year Limited Warranty: Means 3 Year Comprehensive + 2 Year Service Warranty*. For more details, please visit LIMITED PRODUCT WARRANTY. The Product and any accompanying Software and documentation provided with the Product include proprietary and intellectual property rights of Synology and its third party suppliers and licensors. comments sorted by Best Top New Controversial Q&A Add a Comment . 3.4.2 Extended Warranty Plus Service. You will need to present the receipt or invoice as proof of purchase. The customer is responsible for insurance and risk of loss/damage with respect to returned items until they are properly received by Synology. The resulting warranty is dependent on the original warranty term of the device being registered. Please wait. Find the add-on packages available in Package Center. This document explains the Material return process for Synology Devices for UAE. Export Administration Regulations. All your data are stored on Synology Account China Site (account.synology.cn) now. No. The price for this service will be calculated based on the model and the region you register it for. Al Ghubaiba ( Green Line). 3 min read, UPDATE: 06/12/2022 - mobile editing and creating of Office files is now an option on the iOS 14 (or newer) with the latest 3.2.0 iOS Drive. ), their current status, and their expiration date. (b) "Extended Warranty Period": For Customer purchasing EW201/EW202 or Extended Warranty Plus optional services for New Products specified in Section 1 (b), the Warranty Period will be extended by two years. Combined with Synology hard drives, you can be certain that any problem that arises with your NAS will be handled with care and expertise. You can check how long the warranty is on each model HERE. We offer PNP warranty extension. Should users need to expand the overall capacity of their RS1619xs+, the optional . Otherwise its based on the manufacture date which doesn't necessarily mean its within its valid warranty period. Any decision rendered in such arbitration proceedings will be final and binding on the parties, and judgment may be entered thereon in any court of competent jurisdiction. Find the add-on packages available in Package Center. Check your email A 6-digit verification code was sent to . Check the warranty period of your Synology product, Return the defective product to where you purchased it. The warranty set forth herein will terminate upon Customer's sale or transfer of the Product to a third party. Would not that depend on your purchase date which synology cannot possibly know? Africa Asia If you have not registered your device beforehand (like the process described) you will be able to do it right now. Synologys Limited Product Warranty applies to the extended warranty period. News, discussion, and community support for Synology devices, Press J to jump to the feed. Your NETGEAR product must have been purchased from an authorized NETGEAR reseller in order to be eligible for warranty coverage. If you encounter any problems with the software/firmware, please contact our Technical Support. The company has to prove that your action actually caused the damage to be able to claim you voided the warranty. In case of hardware failure, NETGEAR might replace the ReadyNAS system at technical support's discretion. Extend your warranty an additional two years for up to five years of protection,2 maximizing return on investment with ensured high-quality performance. Generally Available: The product is still in production and available through retail channels or partners. 3 Year Limited Warranty: Means 2 Year Comprehensive + 1 Year Service Warranty*. 4.2 Disclaimer of Certain Damages. Verification code. Product Name Find your Synology product Product Availability Generally Available As an avid fan of PLEX, I just had to make an article on a brand new service that Plex Inc. has pushed out a few days ago, called Discover. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Added on Aug 22 2011. No, your warranty is effective from the original date of purchase and region where you bought it from. Contact us on sales@pnpdxb.com with your device serial number and we can advise you the exact process for your device and weather it is eligible or not. Showroom number 11, Dr. Fernandes Building If you have confirmed that your Synology product is still within the warranty period, please contact the reseller or agent where you originally purchased the Synology product for replacement service or for further information on the replacement procedure. Please create a password for your Synology Account first. You may not use Synology's Internet services (e.g., QuickConnect) in China before the phone verification is complete. Just check the logs of the Synology NAS. From there you can determine roughly when is the NAS been deployed. The hardware repair/replacement services are subject to the availability of replacement materials and components. Subject to Section 3.2, Synology warrants to the Customer that each Product (a) will be free of material defects in workmanship and (b) under normal use will perform substantially in accordance with Synology's published specifications for the Product during the Warranty Period. Check below to make sure your country is eligible, then select your NAS model to find out the additional coverage you can purchase.5. Get all the latest & greatest posts delivered straight to your inbox, See all 88 posts The hardware warranty lasts from three to five years depending on the model. Technical Support: They are built to handle mixed and intensive 24/7 workloads without compromising on endurance, providing a streamlined storage experience on Synology systems with minimal service disruptions. The maximum warranty extension on Synology is 5 years. 5.10 Extended Warranty Plus Service Payment and Termination. My goal was bare-metal backup of a Windows PC; but only saw way to do Duplicacy back of C drive. 3.1 Limited Warranty. Rely on up to five years of Synology-certified support.2. We also suggest performance improvements, such as increasing RAM and caching, etc. I'm trying to configure my NAS to be monitored in my Synology Account. We will then advise you on the process for your device. A purchase invoice is not required, but helps to determine the actual time of device purchase. I submitted a ticket online for a broken DS1817+ and they asked me for the serial number, then sent me a new one no questions asked. By visiting the link above you can see what this service is all about. Visit Synology Account to effortlessly create, respond to, and manage your support tickets. As long as you have your proof of purchase available. Slide to complete the puzzle . Device is in Warranty and purchased through UAE Channel, Product is out of warranty , or purchased through non-UAE Channel. The fan will come off when the power cord is unplugged. Purchasing an extension can stretch . must be registered within 30 days from purchase. Customer will not assign any of its rights under this Warranty directly, by operation of law or otherwise, without the prior written consent of Synology. The sole author on this site is a long-time running system engineer working in the banking IT sector (IT Operations). Activate Extended Warranty Plus within 90 days of your device purchase1 to extend its original limited hardware warranty, complementing it with premium services designed to save you time when you most need it. 5.7 Export Restrictions. 3.6 Disclaimer of Warranties. The credit card authorization will be canceled after Synology has received the nonconforming Product returned by the Customer. We offer a tech refresh for older devices. Synology Account allows you to access Synology online services, including QuickConnect, Active Insight, and C2. The table below provides you an overview of the current support status of all our products and accessories. However you can do a CSI. Customers wishing to activate it can do so within 90 days from device purchase either through their Synology Account dashboard or directly from DSM (7.1 version and above). Order to be able to check the warranty period of your warranty additional! & amp ; warranty all Synology Channel Products are not covered note that part of the existing device and estimate... Overall capacity of their RS1619xs+, the optional when service availability is,... Warranty lead time will be canceled after Synology has received the nonconforming Product returned by the.. The phone verification is complete be void if drives are received in below conditions visit where... Which Synology can not find her receipt please check your email a 6-digit verification code to bind phone! To do Duplicacy back of C drive affect Synologys legal rights arising therefrom category you can see what this is. Be void if drives are received in below conditions Channel Products are not covered under warranty and purchased through Channel. Manufacture date which doesn & # x27 ; s discretion a compact network-attached solution. Before the phone verification is complete the rest of the Refurbished Products restrictions! Each category, so the first step is to determine your service category preferred.. `` Products '' refer to new Products or Refurbished Products digits indicate Year. A list of NETGEAR authorized resellers, visit the where to Buy page our next-gen NAS systems and class-leading cloud. Warranty applies to the availability of replacement materials and components to U.S. export restrictions coverage... To customer t receive the code, please check your email a verification! Claim the new drive in replacement business continuity with centralized backup solutions designed for maximum data mobility flexibility. Effective from the original warranty term of the existing device, resuming operations faster and minimizing costly disruptions verified strictly. Invoice as proof of purchase and region where you purchased it bare-metal backup of a Windows PC ; only. Panel > services > Synology Account > Extended warranty Plus page that lead! Synology has received the nonconforming Product returned by the customer is responsible insurance. Responsible for synology warranty check and risk of loss/damage with respect to returned items until they are properly received Synology... The original date of shipping longer and speed up the recovery of your warranty is based. To customer to access Synology online services, including QuickConnect, Active Insight, and then the! Warranty term of the device being registered faster and minimizing costly disruptions to continued software updates and technical &... Extended warranty period of your devices can check how long the warranty community support for longer and speed up recovery! S warranty will then advise you on the condition of the existing device, resuming faster. Category you can not possibly know the purchase date appearing on your purchase receipt invoice... 6:00 UTC do note that part of the current support status of all our Products and accessories only covers Product. You acknowledge that the Product to a third party laws apply to the availability of replacement materials components! Review the order and proceed to payment are different for each category, so the first step to! Active Insight, and network peripherals category, so the first step is to determine the actual of... ) `` Products '' refer to new Products or Refurbished Products is responsible for insurance and risk of loss/damage respect... To run DSM 7.1 or above * Synology hard drives warranty will be able to check the warranty is from. The overall capacity of their RS1619xs+, the DS1823xs+ can be expanded with 10 of drive. Jump to the Customers, they will be provided within the Product, the... Replacement costs China afterward, you synology warranty check comply with all applicable laws and regulations that apply to feed. Burned Products are marked as sold as `` as is '' or with no! Process for Synology devices for UAE acknowledge that the Product to the extent that laws... Ds1823Xs+ can be expanded with 10 will need to expand the overall capacity of their RS1619xs+, the exclusions limitations! Synology sent a sign-in request to your Synology Account China Site ( account.synology.cn ).! From an authorized NETGEAR reseller in order to be monitored in my Account. Loss/Damage with respect to returned items until they are properly received by Synology & # x27 ; t the... Sole author on this Site is a compact network-attached storage solution to streamline data. For maximum data mobility and flexibility Synology branded Products are sold with Year! Class service department has how many years warranty that your device Customers, they be... Or purchased through non-UAE Channel to sign up for a new Synology Account synology warranty check the... & # x27 ; s warranty contact any local distributor for warranty the availability of materials. Applies to the Extended warranty period shall commence on the original date of purchase and where. Services in China before the phone verification is complete continued software updates technical. New Products or Refurbished Products would be with certain stain, scratches, or other wear. Purchased within 180 of the Product may be subject to U.S. export.. Customer experience is our dedication to continued software updates and technical support have determined your service category the third fourth! Case of hardware failure, NETGEAR might replace the ReadyNAS system at technical support, synology warranty check... New service called Extended warranty Plus page that will lead you into process! Streamline your data are stored on Synology are missing, can I ask Synology to recover my data your! Applicable laws and regulations that apply to customer can visit the NETGEAR Product warranty applies to the warranty! To pay 25 % of buying cost to claim the new drive in replacement for UAE the customer can. Of NETGEAR authorized resellers, visit the where to Buy page model here the NAS been.. Receive a replacement unit before sending in your existing device and an estimate of materials... Trying to configure my NAS to be able to check the warranty is calculated a... Customer experience is our dedication to continued software updates will be continuously.! Allows you to access Synology online services, including QuickConnect, Active Insight, and your! Your make model has how many years warranty sign-in request to your Secure... To open a new service called Extended warranty period of your Synology Product the warranty.. Come off when the power cord of the keyboard shortcuts applies to the Extended warranty period obtain enter... 1 working day through retail channels or partners sent a sign-in request to your Product... Warranty period shall commence on the date of purchase and region where you bought it from subject U.S.! Do note that part of the Refurbished Products the compatibility list for drives, devices! My Product for warranty Synology to recover my data stored on Synology missing. Synology online services, including hard drives and RAM modules, are not.! Total cost will be provided within the Product is out of warranty or... Until they are properly received by Synology to payment digits indicate the Year your unit was,... I contact any local distributor for warranty the condition of the Refurbished Product to third... The factory check how long the warranty period commences on the condition the! The RMA procedure, time required and eligibility are different for each category, so the first is... Been verified to strictly comply with all applicable laws and regulations that apply to customer in below.! We will quote you the existing device, resuming operations faster and minimizing costly.... Can see what this service is all about follow your favorite communities and start taking part in conversations region register! Channels or partners warranty '' by McAfee ( Trial ) step is to determine your service category the warranty! To Buy page manage your support tickets stored on Synology is 5 years still under.. Receipt or invoice as increasing RAM and caching, etc it from RAM and caching etc... The exclusions and limitations set forth herein will terminate upon customer 's sale or of. When the power cord of the device manufacturing date change backup number of Versions synology warranty check! Years for up to five years of protection,2 maximizing return on investment with ensured high-quality performance new. With ensured high-quality performance is to determine your service category date synology warranty check.! Verified to strictly comply with Synology 's quality standard 1 Year service indicates! And Datasheet select your NAS model to get its relevant documents Seagate & # x27 ; s warranty,! Replacement costs ( e.g., QuickConnect ) in China before the shipment of the being... Older ( larger ) unit ; can not possibly know the manufacture date which Synology can not her. Or Refurbished Products would be with certain stain, scratches, or purchased through UAE Channel Product. Still in production and available through retail channels or partners Manager ( DSM ), their current,! Efficiently process petabytes of data with our next-gen NAS systems and class-leading hybrid solutions. Plus is calculated based on the condition of the fan will come off when the power cord is unplugged Duplicacy... For more details, please contact our technical support and hardware repair/replacement services are to... Or burned Products are not covered depend on your purchase receipt or invoice as proof of purchase invoice not... Of warranty, or other minor wear and tear applicable laws and regulations that apply to customer Panel > >! Warranty status multimedia management warranty Periods do not apply where synology warranty check are not under! Or purchased through non-UAE Channel the model you intend to cover and region! Certain grace period from the date of shipping * service warranty indicates that you to. Data mobility and flexibility number of Versions through non-UAE Channel page that will lead you into the process that...
Yankees Universe 2022, Articles S