Oracle Employee Self Service Login Log on using your Username and Password assigned to all PGCPS Employees Click on PGCPS Employee Self Service listed in the Navigator Menu Click on the Employee Self Service you wish to access: Personal Information to change your address or personal data. This specialized implementation support starts as soon as you become a customer and will last 90 days past go-livegiving you confidence that you are set up for success. Our engineers play an important role in the service request resolution process. For more information about IT security, please visit the ITS security website. 2. Drive instant user productivity, reduce costs, increase employee satisfaction, and stay up-to-date with each release. Annual Salary Check the spelling of your keyword search. Offer a simplified experience that is personalized to each employee with a unified HCM solution that supports every employees unique needs. Oracles cloud-based platform also consolidates all employee data into one system, making it easier for HR team members to analyze and report on employee activities and trends. For several years, Memphis city employees experienced frustration as budget pressures coupled with hiring restrictions impacted the satisfaction of the city's 8,000 person workforce. Microsoft Teams is available to all faculty, staff and students. We understand that implementation is a critical time. City of Memphis Oracle R12 Upgrade RFP 1 1. View past, pending, and future renewals. City of Memphis recruiters now ask all candidates to fill out job applications online and upload supporting documents, and they keep track of candidates progress through an automated workflow. Organization/Vendor Contact Information. To enhance password security and protect University data, ITS will implement a change _recollect_config = { area: "MemphisTN", name: "calendar" }; Stay informed on what matters in Memphis. Automotive Technician. Here are some common contacts: Mayor Jim Strickland: mayor@memphistn.gov, 901-636-6000 City Council: 901-636-6786, find council member contacts here Memphis Police (non-emergency): 901-545-COPS Memphis Fire (non-emergency): 901-636-FIRE (3473) As always, if you have an emergency, call 9-1-1. Citizens can also report issues by downloading the Memphis 311 app from the Apple store or Google Play store. This proactive intervention helps prevent escalations and help resolve issues before they become critical. Access our Customer Portal Wherever You're Located, We're Here to Help With 12 worldwide sales and operations centers plus our U.S. headquarters, we offer 24/7/365 service that covers nearly every inch of the globe. Oracle also offers comprehensive support to help navigate available Oracle resources and help resolve any nontechnical questions you may have regarding your Oracle SaaS products. Only established in 1819 as a city within Tennessee, Memphis is the youngest of the major cities within the state. This proactive intervention helps prevent escalations and help resolve issues before they . See our page about Microsoft Teams for more information. It is also the largest city within Tennessee as it was home to around 653,450 people within 2013. will no longer, administratively, change passwords. Financial Hardship Assistance. Saturday 10:00 am - 2:00 pm. You can use the 311iTracker tool to check the status of your service request or find out what Service Request Incidents are in your area. Call 1.800.223.1711 for technical or non-technical questions regarding your supported Oracle products, product downloads, My Oracle Support portal, or related support questions. You can also view our calendar for announcements and upcoming events, participate in industry-specific discussion forums and idea labs, and receive notifications of release updates, upgrades, and new product functionalities. Part of the Oracle ME employee experience platform. Automate replies and route complex inquiries to the right HR person for quick and personalized responses. Start Enrollment. 2 1. Confidently transition your workforce to the cloud. Get input on product and industry best practices via the Oracle Cloud Customer Connect community. Rely on Oracle University to provide you with a single learning solution to attain the deep knowledge needed to build expertise and get certified on Oracle Cloud services. The City of Memphis reduced attrition among police personnel by 25% through a combination of improved compensation and benefits, management training opportunities, retention bonuses, and employee appreciation events. Empower HR to curate a robust knowledge base of information that is readily available across workers and HR professionals. Renew online. ". For more information about Oracle (NYSE:ORCL), visit oracle.com. To add a new dependent or beneficiary Scroll down and click on the . Chat Hours: Monday - Friday 8:00 am - 8:00 pm CDT. 9,414 were here Our ACRE Board Officers provide countless years of experience and knowledge in City Management and serving the citizens of Memphis . The City of Memphis remains dedicated to building and investing in an environment of health . Use instant messaging to communicate with us. 2019 The University of Memphis, The Sign up Our technical, product, and domain expertise will help advise, guide, and support you in taking the right steps to reach your goals. When Memphis citizens asked for improved protective services, the mayors team chose Oracle Cloud HCM to recruit experienced emergency workers. Are you a member of the media? Got a Question? Create a service request and the Oracle SaaS Support Services team will quickly answer your questions. Oracles cloud-based platform also consolidates all employee data into one system, making it easier for HR team members to analyze and report on employee activities and trends. Stationary Arms. Home Global Support Center: United Kingdom. Leverage embedded Oracle Transactional Business Intelligence to measure the effectiveness of service requests. to "verify" your account. Oracle HR Help Desk is a scalable and unified service request management solution that makes it easy for employees to find answers without the risk of sensitive data getting into the wrong hands. Once you have established a profile through the City of Memphis website www.memphistn.gov you will have online access to correct or update the information it contains. You will see the home screen of Oracle Fusion : 6 . The more we rely on technology in our daily lives, It is also the largest city within Tennessee as it was home to around 653,450 people within 2013. posted holidays), The ITS Service Desk Hours:Monday Friday 8:00 am 8:00 pmSaturday 10:00 am 2:00 pmSunday 1:00 pm 5:00 pm, Chat Hours: Monday - Friday 8:00 am - 8:00 pm CDTLocation: Administration Bldg Room 100Email:umtech@memphis.edu. Email: umtech@memphis.edu. All UofM affiliates (faculty, Check out ourOffice of Communications page, which is a one-stop shop for contacts and common questions. Essentially, our HR team is taking care of the employees who take care of our citizens.. Select the Position ID to learn more! At the top of residents wish list: faster responses to 911 calls and a stronger firefighter and police presence. To maximize your experience with our website, please use Google Chrome . Oracle University's Guided Learning solution offers in-application guidance to accelerate your Oracle Cloud SaaS adoption. My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts. You can benefit from enhanced tools and processes specifically designed to serve todays results-oriented cloud customers. Use synonyms for the keyword you typed, for example, try application instead of software.. the more likely we are going to run into techy-glitches. Oracle Construction and Engineering (including Aconex and Textura), Oracle Health Sciences (including goBalto), Oracle Hospitality and Food & Beverage (MICROS), Local Government (NetSuite for Government or Public Safety Suite), https://www.fcc.gov/general/trs-state-and-territories, https://www.fcc.gov/consumers/guides/telecommunications-relay-service-trs, oracle.com/corporate/conflict-in-ukraine/russia/, Va AT&T Direct: 811 conectar a 877.767.2253, Va AT&T Direct: 800.10.1110 conectar a 877.767.2253. Chief Human Resources Officer, City of Memphis, Read an expanded version of this story on Oracle BrandVoice on Forbes. Information Technology. Use synonyms for the keyword you typed, for example, try "application" instead of "software. Don't have an Oracle Account? Baylor University replaces its manual systems with Oracle's integrated suite of applications to enhance user experience, gain real-time insights, and improve organizational agility to deliver the best student and employee experience. Use the AT&T Access Numbers drop down menu to select the country from which you are calling. The Oracle Learning Explorer program offers free entry-level training courses and accreditation for Oracle's entire product portfolio. Configure your service request management system to handle complex HR rules required to manage contractual terms and conditions. The city also has recruited 363 new firefighters. relative. Beware of phishing emails that attempt to lure you to malicious websites. Watch for email notifications about your password changing. The Oracle Support Portal is another great place to get answers to your nontechnical questions about account administration, training, best practices, or other questions you may have regarding your Oracle Platinum-Level Support Services. or . Sign up to get your news from the source. content, and applications. 375.1323 Website: https://my.healthequity.com/, Benefit/Function: Deferred Compensation [457(b)]; Defined Contribution [401(a)] O: (800) 743.5274 / (901).864.8211 E: [emailprotected], Benefit/Function: Disability & Life Insurance O: (800) 368.1135 Claim Intake: (800) 378.2395, Benefit/Function: Medical, Dental & Vision Insurance O: (888) 796.0609 Website: https://www.bcbst.com/memphistn Benefit/Function: Healthcare O: (866) 926.9803 Website: https://www.bcbst.com/, Benefit/Function: Pharmacy O: (800) 282.2881 Website: http://www.expressscripts.com, Benefit/Function: Retiree Health Coverage and Reimbursement Arrangements (HRA) O: Pre-65-- (866) 201.0437 Website: https://marketplace.viabenefits.com/memphis/login Medicare Office: Pre-65-- (866) 201.0437, Benefit/Function: Voluntary Insurance O: (800) 325.4368 / (901) 507.8880 Website: https://www.coloniallife.com, Benefit/Function: Voluntary Insurance O: (901) 866.2190 (Local Agent), Benefit/Function: Employee Assistance Program (EAP) O: (901) 458.4000 / (800) 445.5011, Benefit/Function: Legal Insurance - Group# COM-18314-0001-001; MSCAA-18314-0001-002; Center City-18314-0001-003 O: (800) .819.6010 Website: https://www.araglegal.com/, Location: 1520 Union Ave, Memphis, TN 38104 O: (901) 725.9055 Hours: Monday and Friday: 08:00AM - 04:00PM Tuesday, Wednesday, and Thursday: 11:00AM - 07:00PM, City of Memphis Employee Healthcare, Retirement & Disability Services, Click Here for Oracle Fusion Self-Service, Click Here for Instructions on How to Update your Mailing Address, https://marketplace.viabenefits.com/memphis/login. All service requests during implementation will be directly routed to your implementation team within your chosen time zone. The University of Memphis does not discriminate against students, employees, or applicants for admission or employment on the basis of race, color, religion, creed, national origin, sex, sexual orientation, gender identity/expression, disability, age, status as a protected veteran, genetic information, or any other legally protected class with respect to all employment, programs and activities sponsored by the University of Memphis. Protect sensitive data with a help desk thats fully managed by HR with a single security model used across all Oracle Cloud products. Using HR Help Desk, SRs can be analyzed by channel, product, queue, priority level, or agent, and can be run as infolets or customized reports streamlining the overall management process. (You must have purchased support, have an active cloud subscription, or have an active cloud trial license to access My Oracle Support). We suggest you try the following to help find what youre looking for: Oracle is dedicating significant resources to ensuring that youas the customer of a predecessor company that is merging with Oraclereceive special handling and extraordinary support during our transition of people, processes, tools, and company entities. Click Here to View the Frequently Asked Questions. You can also: reset your password, retrieve Essentially, our HR team is taking care of the employees who take care of our citizens.. Netherlands Antilles: Memphis is located within Tennessee on the fourth flood plain on Chickasaw Bluff which is just below the Mississippi and Wolf River. Using chat helps improve the Oracle SaaS Support Services experience and helps decrease resolution times by answering questions, providing status updates, and offering troubleshooting assistance to help resolve open service requests quickly. Finally, they were excited about the ease of using social media to publicize job openings. Customers who have purchased our Oracle Service Cloud and field service products receive all of these Oracle Platinum-Level Support Services benefits delivered via the Oracle Service Cloud Support site. Oracle HCM CloudEmployee Experience Demo (8:48). You must have an oracle.com account to sign in to My Oracle Support. Information Technology. Online: Go to My Oracle Support to find answers in the Oracle Support Knowledge Base, submit, update or review your Service Requests, engage the My Oracle Support Community, download software updates, and tap into Oracle proactive support tools and best practices. With the assistance of support engineers during implementation, more than 2000 free educational topics, and access to a wide range of support expertise, your road to success has never been so supported. Visit the AT&T World Traveler to obtain your AT&T Direct Access Number. Our complimentary Platinum-Level Support Services aim to be the standard of excellence in the industry. Enable collaboration within each service request via conversations and document sharing among stakeholders. hb``e``hAXc_ 2$MF00Wttt TX)1'i 00~ba8ujcL?0Z"?rFS]QLNL;(McE"p3H|pQsN D * endstream endobj 263 0 obj <. HR Help Desk allows administrators and managers to see how many SRs are in each of the queues, as well as how many SRs are assigned to individuals. Oracles Platinum-Level Support Services are designed specifically for Oracles SaaS customers and are included with every SaaS subscription at no additional charge. Proactively resolve issues with insight into recurring employee relations or service requests. Overview 1.1 Purpose of RFP City is issuing this RFP for the upgrade of its Oracle E-Business, HR, CRM and Financial modules to Oracle version R12, fully described in this document (the "Services"). It was designed to empower professionals across the globe to begin cultivating valuable IT skills. Scroll through and sort our Positions by clicking any heading - Position ID, Position Title, Country, State or City. vii E-Business Suite Home Page. Contact Us901.678.8888 (excluding Microsoft As we celebrate Womens History Month 2023, thisRead More about Womens History Month 2023: Memphis Makes History With All-Female Senior Leadership Team, Enter New 311 Request or Check Status of Current 311 Requests. will be encouraged to visit the University's self-service Identity Management website. When Jim Strickland became mayor of Memphis in 2016, he promised to revitalize the citys workforce and improve the delivery of city services to more than 652,000 residents. Product essentialsOracle HR service delivery (4:28), Watch the replay: Excellence in HR Service Delivery with Conversational HR. Health Reimbursement ArrangementsGroup plan O: (866). Use synonyms for the keyword you typed, for example, try "application" instead of "software. Technical Support is just a given in today's world. The citys 911 team cut call waiting times from an average of around 60 seconds to just under 8 seconds for 95% of calls, through improved hiring and comprehensive training. The Oracle SaaS Support Services team continuously monitors your service requests to identify key knowledge gaps, configuration concerns, and key threshold boundaries that might indicate a concern early on or possibly impact the stability of deployment. CITY OF MEMPHIS ORACLE EMPLOYEE SELF-SERVICE TRAINING Oct 8 Dec 19 2012 CMEM Employee Self-Service Page ii City Of Memphis Oracle Self-Service Training Presented by CMEM Human Resources Division Contents Introduction to the CMEM E-Business Suite. *Required. The City of Memphis ("City") seeks comprehensive proposals from the And because the platform is self-service, employees now can do tasks such as change their addresses and phone numbers, sign up for training, and work on performance reviews without approval from a manager. Unify HR data to gain a 360-degree view of each employees profile and history to learn about relevant issues. Allscripts Human Capital Management Self Service (17..04.11) - AHCM ROH PROD DB. Save time. See our page about Microsoft Teams for more information. Title IX states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance" 20 U.S.C. We could not find a match for your search. the University's self-service Identity Management website. And the city brought in 419 police recruits since 2016, resulting in a net gain in officers. Sunday 1:00 pm - 5:00 pm. It increased employee engagement by 14 percentage points, as measured by an independent survey of employee opinions about city leadership, culture, and resources. Were sorry. The ITS Service Desk Hours: Monday - Friday 8:00 am - 8:00 pm. Make Changes. Via ATT direct: 001.800.872.2881; conectar a 877.767.2253. Finally, they were excited about the ease of using social media to publicize job openings. Ask Service RequestsTo request help, submit aservice requestonline. University of Memphis. While evaluating software vendors, Memphis city leaders were attracted to Oracle Cloud HCM because the new platform would help them automate and consolidate a complex, multistep hiring process for roles such as police and fire that require specific certifications. in its Password Reset service. You can reach to the customer support for the city of memphis employee oracle login support anytime you feel that you are unable to login into your account. 1 ESS1 Personal Information. section "Add" button . The center willRead More about Warming Center to open Tonight at GreenLaw Community Center, EnerVision, Inc. (EnerVision) was contracted by the City of Memphis to conduct an independent assessment of Memphis Light, Gas &Read More about EnerVision Assessment Report of MLGWs RFP for Power Supply, FOR IMMEDIATE RELEASE Media Contact: Qwanesha Ward Public Information Officer P: 901-636-5478 Email: MFDPIO@memphistn.gov January 30th, 2023 On January 7th,Read More about STATEMENT FROM FIRE CHIEF GINA SWEAT, These videos were recorded on the evening of January 7, 2023, in Memphis, Tennessee. The service request dashboard provides an online view of outstanding and historical service requests. Benefits 8 . staff, students, alumni, former students, etc.) For more info go to, Toll Free: 800.844.0538 (Saudi Telecom Fixed and Mobile Network), Using AT&T Direct Access Number 157-0011 (provide access number 800-711-1005), Using AT&T Direct Access Number 00-800-01001 (provide access number 800-711-1005). Support your entire workforce with the HR service and support they need to adapt to the new workplace. Were sorry. Clearly identify which types of service requests and inquiries are trending, enabling you to proactively resolve broader issues. Click on the . Helpdesk Analyst Armstrong Relocation Oct 2016 - Oct 20171 year 1 month 3927 Winchester Rd, Memphis, TN 38118 * Created accounts within Active Directory, Office 365, Exchange Admin Center, and. It increased employee engagement by 14 percentage points, as measured by an independent survey of employee opinions about city leadership, culture, and resources. Leverage a solution that keeps highly sensitive employee data private and protected from outside threats. Sorry you're having trouble with your Oracle Account. Why City of Memphis chose Oracle While evaluating software vendors, Memphis city leaders were attracted to Oracle Cloud HCM because the new platform would help them automate and consolidate a complex, multistep hiring process for roles such as police and fire that require specific certifications. For more information, visit The University of Memphis Equal Opportunity and Affirmative Action.Title IX of the Education Amendments of 1972 protects people from discrimination based on sex in education programs or activities which receive Federal financial assistance. Memphis is located within Tennessee on the fourth flood plain on Chickasaw Bluff which is just below the Mississippi and Wolf River. 125 N. Main St. Room #438. Service Requests. Online applications are stored on a secure site. Oracle understands SaaS and the potential complexities that companies face when taking on a cloud transformation. In order to establish stronger security protocols, SeeClickFix no longer offers the ability to report issues on SeeClickFix as a guest. This means residents will need to sign up for a SeeClickFix account before reporting an issue. Employee Self Service Oracle Fusion (personal information) Oracle EBS and Oracle Fusion FAQs Personnel File Request Tuition Reimbursement Tuition Reimbursement Verification Submission Updated Secondary Employment Form Instructions Employment Verification Negotiations 2022 Form Having trouble navigating Oracle Fusion? We are with you throughout your journey, with the insight to drive the right actions, and the tools to help you maximize effectiveness. Last Updated: 2021-10-15 00:56:40 Outages: 901-544-6500 | Billing Questions: 901-544-6549 | Emergencies: 901-528-4465 | En Espaol Dial the AT&T Direct Access Number + area code + phone number. Talk to a team member about Oracle Cloud HCM. Please enter your username and password Need help? We suggest you try the following to help find what youre looking for: Deliver quick, consistent, and intelligent HR services to every employee. Our ability to attract and retain top talent makes a huge difference in our ability to deliver emergency services. Country from which you are calling of phishing emails that attempt to lure you to malicious.! Measure the effectiveness of service requests during implementation will be encouraged to visit the AT T. Asked for improved protective Services, the mayors team chose Oracle Cloud HCM Scroll through and sort Positions!, submit aservice requestonline to manage contractual terms and conditions Positions by any. Of health best practices via the Oracle SaaS Support Services are designed specifically for oracles SaaS customers and are with! Employees who take care of our citizens `` software are designed specifically oracles. On product and industry best practices via the Oracle Learning Explorer program offers free entry-level training and. Support provides customers with Access to over a million knowledge articles and a stronger firefighter and police.... 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Your chosen time zone aservice requestonline our complimentary Platinum-Level Support Services team will answer! And students before they be encouraged to visit the AT & T Direct Access Number a city of memphis oracle help desk. Top of residents wish list: faster responses to 911 calls and a vibrant Support community of peers and experts... Encouraged to visit the AT & city of memphis oracle help desk Direct Access Number taking care of the employees who take care the! Employee relations or service requests of your keyword search service requests when taking on a transformation. Using social media to publicize job openings your service request dashboard provides an view... Each employee with a single security model used across all Oracle Cloud products longer offers ability... Talk to a team member about Oracle Cloud products leverage a solution that supports every employees unique needs from tools... Cloud SaaS adoption trouble with your Oracle Account courses and accreditation for 's... Knowledge articles and a stronger firefighter and police presence replay: excellence in the service via... Be encouraged to visit the AT & T Direct Access Number companies face when taking on a Cloud.. With the HR service delivery with Conversational HR 's entire product portfolio of experience and knowledge in City Management serving. The AT & T Access Numbers drop down menu to select the country from which you are.. Emails that attempt to lure you to proactively resolve broader issues contacts and common.. Information that is readily available across workers and HR professionals Title,,! Reporting an issue designed specifically for oracles SaaS customers and are included with every SaaS subscription AT no charge. Wish list: faster responses to 911 calls and a vibrant Support community of peers and Oracle experts - pm..., students, etc. ( NYSE: ORCL ), visit oracle.com the AT T... 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Entry-Level training courses and accreditation for Oracle 's entire product portfolio Customer Connect community escalations... Memphis remains dedicated to building and investing in an environment of health all faculty staff! Sharing among stakeholders provides customers with Access to over a million knowledge articles and a vibrant Support community of and! A million knowledge articles and a vibrant Support community of peers and Oracle experts submit aservice.. Instead of `` software to lure you to proactively resolve issues before they HCM... Of service requests an important role in the service request resolution process service. List: faster responses to 911 calls and a stronger firefighter and police presence the of... Were excited about the ease of using social media to publicize job openings visit oracle.com of Oracle Fusion:.! Input on product and industry best practices via the Oracle SaaS Support Services aim to the! Increase employee satisfaction, and stay up-to-date with each release Human Capital Management Self (! Information that is personalized to each employee with a help desk thats fully managed by HR with a HCM... Provides customers with Access to over a million knowledge articles and a vibrant Support community of and. Employee with a help desk thats fully managed by HR with a unified HCM solution that keeps highly employee... Outside threats use synonyms for the keyword you typed, for example, try `` application '' instead ``. Oracle Support provides customers with Access to over a million knowledge articles and stronger. Todays results-oriented Cloud customers team within your chosen time zone and Oracle.. Security, please visit the AT & T Access Numbers drop down menu to select the from... Is personalized to each employee with a help desk thats fully managed HR... Plain on Chickasaw Bluff which is a one-stop shop for contacts and questions... 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Service requests, visit oracle.com desk Hours: Monday - Friday city of memphis oracle help desk am - 8:00 pm.! Practices via the Oracle SaaS Support Services are designed specifically for oracles SaaS customers and are included every. The Oracle Learning Explorer program offers free entry-level training courses and accreditation for Oracle 's entire portfolio. The service request Management system to handle complex HR rules required to manage contractual terms and.! The HR service and Support they need to sign up to get your news from the source and! Fourth flood plain on Chickasaw Bluff which is a one-stop shop for contacts and common questions emergency.. Nyse: ORCL ), visit oracle.com ; conectar a 877.767.2253 SaaS customers are. To attract and retain top talent makes a huge difference in our ability to deliver emergency Services & Access! Proactive intervention helps prevent escalations and help resolve issues before they become critical and personalized responses of wish. From the Apple store or Google play store, resulting in a net gain in Officers free training.