Installation completed and having a quick look at production before turning system off till power company updates meter box, it seems to work great. User #1634 31268 posts. Sunboost (Solar Retailer): 4.5 out of 5 stars from 2257 genuine reviews on Australia's largest opinion site ieatwords.com.au. Sunboost works with several solar inverter manufacturers to provide homeowners and business owners with the best conversion from DC to AC electricity. Had issue with circuit breaker tripping. They arranged grid connection after install. Morris has been vocal about this issue for some time. Everything went smoothly front the first call to installation , we are happy to start saving. Thanks for the replies, I will pass them on! Stock images:Getty, unless otherwise stated. To this day, the Australian Premium Solar (APS) monitoring system that was installed with the system only works intermittently and she's since found out that the APS panels aren't Australian made, but a Chinese-made panel. Sunboost works with several solar inverter manufacturers to provide homeowners and business owners with the best conversion from DC to AC electricity. That's about 31%. The company operates in 5 states and 2territories: New South Wales, Queensland, Victoria, Western Australia, SouthAustralia, Tasmania and Australian Capital Territory. 0%. The company was founded in 1984 and has around 30,000 employees. One big commercial job that goes bad or is not paid for can kill a company.". We like to think of ourselves as a reputable and long standing solar installation business based in a regional town. How to find quality solar panels and installation, Your installer must give you a certificate of cover under the Home Building Compensation Scheme if the total cost of labour and materials is $20,000 or more. We acknowledge Aboriginal and Torres Strait Islander peoples as the First Australians and Traditional Custodians of the lands where we live, learn, and work. Filter. When a customer buys a compliant solar system, the STCs that are generated can be traded in by the customer but it's far more usual for the retailer or installer to do it. In December 2015, Jo contacted CHOICE for advice. For our full disclaimer and further information, see our Terms of Use and our Review Guidelines. Jo's biggest problem, however, is that Elite Solar and Electrical Services went into liquidation three months after she paid for her PV system, before it had been hooked up to the grid. The cost of a hybrid solar power system varies. 4-star. Has 2 Solis 4 inverters. Change), You are commenting using your Twitter account. It is truly a make-or-break moment and indeed a daunting decision to make. Entire kitchen ceiling had to be replaced and roof supposedly repaired. The process was easy and professional, keeping us informed of every step of the progress. (LogOut/ This is why we offer a service whereby if if a client chooses not to install a premium system and use someone like Arise ,Sun boost we do an inspection of their work, compile a professional report listing the non compliance issues, Our client then uses this list to enforce compliance or simply does not pay. Excellent. Cheapest gear available, and I'd suggest the workmanship by the installers would be equally cheap. Green Home Systems: Best Solar Roofing Options. After that, give Eurosolar a go as well get them to beat the price from Arise Arize. Whirlpool Forums Addict. If you are a solar installer please read our legal threats policy. Sunboost supplied middle quality hardware at less then half the total of some other quotes. Further the complainant did not own the premises and she made an inquiry for residential solar system where ASD does not sell residential systems but only sells We at CHOICE acknowledge the Gadigal people, the traditional custodians of this land on which we work, and pay our respects to the First Nations people of this country. Straight forward process from start to finish. Multiple solar system options shall be provided to you, out of which one may be finalised as per your convenience. You can also contact the ACCC and the ombudsman. Adam Solar Pty Ltd - 5 star rating from 274 customers 2. SunBoost has developed the world's most innovative solar PV+ greenhouse. Sunboost would not pay for repairs to ceiling and destroyed kitchen cabinets, they would only agree to pay a small iinsurance excess which I refused. Sunboost | 636 followers on LinkedIn. However, customers should note that tier 1 manufacturers typically charge higher prices. Sunboost installs solar power systems for commercial solar projects as well. Company says it is a mistake, but future is clouded. Along the way someone else offered me the same system for a bit less and I contacted Sunboost and the matched it straight away. In a CHOICE survey of more than 1000 solar owners, 30% reported they had a problem with the solar company and four percent reported they had a problem getting warranties honoured. Ready for some quotes? (Interestingly, the address on the website for Australian Premium Solar, the panels that Jo had installed, is exactly the same as that of Euro Solar Brisbane in Acacia Ridge, Queensland.). Thus, it is essential to make sure that you are getting the best value for your money. Sunboost makes the solar process easy, with friendly consultants who can find the right size system for your energy needs, apply for your grid connection and government rebates, taking care of everything. Others did not come close sorry! "They installed them and then I tried to ring the company [Ires] and after a few calls, five or ten calls, I eventually got through to one of the supervisors. The term Tier 1 refers to a higher quality solar panel. As the industry grows, prices are likely to continue to come down. I found the customer service excellent & the installers did a great job from the installation to cleaning up after themselves. Now, the system sits idly on the shed roof barely alive, while another system Jo had installed later through another solar company has proven itself to be far more productive and worthy of the investment. March 2021 rains poured into kitchen ceiling via cracked tikes under solar panels caused by installers. AU. In December last year Peter Georgopolous signed up for a $13,800 solar system on the roof of his Greenvale home after a sales representative from Ires Asia Pacific promised he would never pay for electricity again. The sub-contracted electrician was unreachable, so she tried the Victorian Energy and Water Ombudsman and the ACCC, without result. Two of the Tasmanian companies supplied me with the best options available for my situation - microinverters, (I live in the bush and am surrounded by trees) and prices were between $11,516.00 and $13,750.00 and the other was a bit lower but they never returned my call after the inspection. A little pushy but very polite! 13kW Simple contract. The solar batteries then use this energy late to power the home during a blackout or during the night. Get the latest product reviews, money-saving tips and more. in a friendly and extremely helpful manner. Result : relatively cheap system with quality install and wish me good luck if I have a problem but I may get lucky again who knows! It's not just the solar owners and underpaid sub-contracted installers who are left out of pocket. Advice and feedback would be greatly appreciated. "I looked it up on the internet and I made a few enquiries and the system is not worth more than five, six or $7,000 maximum. Enter your postcode now. Use Sunboost all the others I got quotes from were simply out to get your money. They said in email that the original installer had caused the problem but as more than 12. two clients are Bell Solar Pty Ltd t/a Sunboost and Arise Solar Pty Ltd. By way of background I previously provided a submission dated 23 August 2019 to the ACCC, . Check the fine print carefully. Thank you so much for your Quotation request! The panels are 275 W Seraphim solar panels Poly and the inverter is a 5KW Solis single phase inverter. Solar quotes made it extremely easy to find this information and what to look out for and what questions to ask. In this guide, we will talk about one of the top solar installers in the Australian solar market, Sunboost. won't hesitate to tell any back-packer install crew to rack off, will nit-pick any damage to the roof and will pester them day and night if he suspects power output is crap. Installation was quick and expertly completed, and after sales has been easy and uncomplicated. Great overall experience with Sunboost. The lifetime savings from a premium 6.6 kilowatt Sunboost family system are astronomical, potentially over $50,000, Border said, who also has a solar system at his home. The NGG group has experience in the solar industry. However they also sell quality gear if you ask for them. It also does manufacturing in South Korea. It has become a common term used by solar sales companies to describe the highest quality panels. SunBoost's patented technology integrates innovative and proprietary optical glass booster. Green says, "Often we just have to remove and replace the panels, but the previous company has claimed the STCs for 15 years yet they've only lasted two to three years.". The NGG group has experience in the solar industry. 86 0 obj <>stream Sunboost Is Leading The Charge To Create A Planet Run By The Sun. Our current coverage includes 6 states and 2 territories: New South Wales, Queensland, Victoria, Western Australia, South Australia, Tasmania, Australian Capital Territory and Northern Territory. And as a bonus, Sunboosts lowest prices nationally are reserved for WA homeowners. They are traded and bought by coal and gas-fired electricity generators to meet their legal obligations under the Renewable Energy Target. You do not require a solar battery if you only use solar energy to power your home during the daytime. No issues with my 2 house units, but promised $200 for referrals job completed no money and contact numbers no longer available? The energy and water ombudsman service at the moment can't consider these sort of disputes with solar providers," Mr Brody said. More often than not, you are likely to get very competitive price on the quality gear compared to other installers. Whether it be tackling devastating bushfires or helping the world to fight breast cancer. Welcome to Australias leading renewable energy information site. Sunboost aims to help the Australian people to save money by reducing the cost of skyrocketing electricity bills. By purchasing panels now, you can enjoy a lower utility bill for a few years. It began research and development on solar cells back in 1985, but didn't enter the solar panel market until 2010. "And they sometimes struggle or have difficulty ensuring that those solar panels even work or are connected to the system.". Had a very low quote that was matched by sunboost, Installed in 3 days from quote. Installation was delayed due to bad weather but when they returned it went smoothly and everyone was polite and professional. My only problem now is that trees have grown and are shading the panels in late afternoon. When Simon Green and his colleagues fix up the shonky systems and replace the panels, the STC rebate is claimed again for that household, doubling the cost and adding to all of our electricity bills. This ends up working out to an average of $2.30 per watt of solar installed on your roof by Tesla. Don't be baited by discounted prices (check current average solar system prices at. both the same as euro. Sunboost provides solar power solutions for residential and commercial use, including hybrid and off-grid solar panels. For small businesses, the company suggests and installs a 20kW solar power system. stanford solar car project racing on sunshine. Industry sources we spoke to say that prices like these can only be reached when costs are cut so severely that you'll likely end up with an inferior quality system installed in a rush and likely to have problems within the first few years. "The risks are that with this quickly-changing marketplace, that poor business practices and selling practices can become imbedded quite quickly and many people can get ripped off in the desire to save on their electricity bills and generate their electricity more sustainably," Mr Brody said. But, Tesla's pricing can range from as low as $2.00 per watt to $2.75 per watt, depending on where you live. However, if the company has been wound up, consumer rights advisor Meredith Cridland says you can contact the electrician who installed it, or the manufacturer of the inverter or panels if that is the problem. To get your quotes, please enter your postcode: depending on hardware choice and installation difficulty (. Solar power system installation is undoubtedly a significant decision to make. FYI: Arise + Sunboost = Eurosolar = Avoid or you will be sorry when warranty disappears with the company. Are Growatt inverters any good? "It's currently at 610," he says, "and we check every four to six weeks and add 10 to 12 companies every time." Active, Closed, Last funding round type (e.g. "We're seeing more solar providers enter the marketplace and we'll soon see battery storage come into the marketplace. Some great solar companies have succumbed and done the right thing by customers but others are blatant thieves.". One of the systems we fixed up had a collapsed roof because the racking wasn't installed properly. When it was finally functioning, it performed so poorly that Jo and her husband couldn't see any reduction on the electricity bill. BUYER BEWARE SAVE YOUR MONEY AND SPEND THE EXTRA GO WITH A COMPANY WHERE YOU WALK INTO THERE OFFICE . I paid a small deposit of $100 upon confirming and my install was due for 5 months later (due to construction not being finished on my end). The inverter manufacturers that work with Sunboost are: Sungrow ABB AGL Energy Limited Growatt Huawei SolaX Solis Fronius SolarEdge Zeversolar Solar Battery Storage: I don't understand why inverters weren't sized to suit the output of the panels. now been 4 months since i first signed up with this mob and apart from the 3 different lies about why its not installed and no return phone calls when i ring them for nearly 2 months they cost me nearly $400 in lost wages because of 2 failed install dates i have tried for a month to cancel the contract but still no deposit back now been told if i cancel i will be taking food out of there kids mouths and i can only get $150 back of my deposit . They worked with several small commercial solar businesses to help them acquire the business that would eventually become Sunboost. All of the customers the ABC spoke to were signed up to payment plans by Certegy Ezi Pay. The average solar system installed in Australia is 7kW. About Sunboost (Solar Company) Suite 2, Level 1, 65 Doody Street ALEXANDRIA NSW 2015 sunboost.com.au 1300786266 Solar Power Hybrid Solar Solar Hot Water Off Grid Solar Solar Maintenance/Upgrades Commercial Solar installations Read Sunboost Customer Reviews 5.00 Thursday 6th February, 2020 He came to me seeking advice as I have Solar myself. Soon enough her calls went unanswered. TLDR: Be safe, install quality with someone reputable and wait the extra payback period. Yes, customer service is in India but they have been excellent. Best price for panel and inverter combination. Parts were missing and it took a long time to get the system connected to the grid. Read More Contact Who is Sunboost Headquarters 65 Doody St L 1, Alexandria, New South Wales, 2015, Australia Phone Number +61 1300786266 Website www.sunboost.com.au Revenue $47M Industry There may be hundreds of thousands of solar systems across Australia 'orphaned' in this way. I heard many horror stories from my friends who used more reputable installers and paid substantially more. The most significant thing to note was that the Quote (Contract) terms changed from the original sent to more specific wording, e.g. Just asked my mate and he reckons it didn't take much i.e. Here we provide an opportunity to compare solar quotations coming from top local solar service providers near you. Consumers warned after complaints surge against solar companies, There is an emergency bushfire warning in place for Maintongoonin Victoria. CHINT also appears to make very relaxed and laid back electric appliances, as this information from Bloomberg suggests: According to Simon Green, operations manager from solar company OTG Energy, there are now many solar retailers offering systems at prices that no quality provider can match. In 2014 the Federal Court ordered that P&N Pty Ltd and P&N NSW Pty Ltd (trading as Euro Solar) and Worldwide Energy and Manufacturing Pty Ltd (WEMA, formerly trading as Australian Solar Panel) pay combined penalties of $125,000 for publishing fake testimonials and claiming the Chinese-made solar panels they manufactured or supplied were made in Australia. Customers make reviews of their own accord their opinions are not for sale. "It's currently at 610," he says, "and we check every four to six weeks and add 10 to 12 companies every time.". Consumers are being warned about signing up to expensive solar power systems after a surge in complaints about shonky solar companies and unscrupulous sales methods. In this 100% FREE Guide, you will have access to expert knowledge as well as resources and tools that The cost of a ground mount system varies greatly depending on the type of surface it is on. Sunboost is Australia's largest residential solar company/installer, with offices located in Sydney, Adelaide, Perth, Melbourne, and Brisbane. Sunboost has designed a solar plan that will not only save but generate money. Peacock says he sees a new company and website selling discounted solar systems pop up every week and wonders who is behind them all. What are the best solar panels on the market 2022? "There are very few cases of successful prosecutions because companies that do it tend to be very good at concealing who is really involved. When most company price points are $1/Watt or more depending on hardware quality then you have to wonder where they are cutting costs to get those crazy low prices. (This period will decline by one year, each year until 2030.). Your quotes were delivered on time and visitation was very amicable. Original Sunboost installer would take not responsibility for shoddy tike repair they had arranged in 2021. Here is my view on them: By default, they sell cheapest gear available. %PDF-1.7 % If we don't have data for a particular size system (in kW), we won't show a price range for that size. Organised new Net meter with SAPN and have been excellent with any query through email and phone calls. with. Publicising the legal threats and correspondence on your listing and our very popular blog. But I just say, since the start of the process it has been nothing but positive for me. Elite Solar and Electrical has since gone into liquidation. Advice and feedback would be greatly appreciated. Industry veteran Nigel Morris says: "Sometimes it's bad luck, sometimes it's bad management. Sunboost mainly offers three residential solar power system sizes for three different home sizes. Stayed in touch throughout. Log in. We highly recommend Solar boost. What is the best solar system for home? "It's like buying a Mercedes Benz and all of a sudden you get a Holden or Ford delivered. CHOICE supports the First Nations people's Uluru Statement from the Heart. Prices for solar panels are not outrageously high and will vary from manufacturer to manufacturer. All companies came and had a look at my property and Sunboost did it over a satellite photo. posted 2019-Mar-26, 11:34 am AEST. The answer is NGG. Companies with a Tier 1 ranking have supplied solar panels for six utility-scale projects in the last two years. 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