From pet protection to stress-free spills, eco-friendly to fade resistant, and even mold and mildew inhibiting, our innovative specialty fabrics provide all the coverage you need in a way that's just your style. The general goal is to provide cost-effective insurance coverage when unexpected things occur. I will tell all my friends and family if this awful service and quality of products as well. overall soiled condition has beenreached. Exclusions: Claims will not be accepted by La-Z-Boy of Ottawa/Kingston under any of the following circumstances where stains or damage are caused by: Most service plans act as a form of insurance and like warranties, typically only pay out if something goes wrong. Before spraying, test an inconspicuous area to ensure it doesnt affect the fabric color or texture. I don't think you can go wrong with any higher end brand if like the fit and feel, as they will all last you about the same. I called Lazy Boy and they gave me the number. We will never buy this again and will never recommend you to anyone. Are La-Z-Boy Recliners guaranteed for life? La Z Boy refers to their new fabric as aFabric, not aLeather. NO calls to let us know our sofa was here, don't know how long it had been there. I will NEVER buy LaZBoy again. Yes! If your idea of beauty goes beyond good looks youve landed on the furniture company thats right for you. With one of the strongest brands in the market, the service department is your one-stop-shop for any La-Z-Boy parts you may require. first. Get the SoftClad fabric protector spray on Amazon and at Walmart. Do not use a foam or liquid cleaner of any type. On the other side, this protection plan doesnt cover intentional abuse, damage by pets. Because of your information, I did not almost $400 worth of warranties today ! It had nails sticking out of the legs where . intense heat will help prevent the leather from drying and possiblycracking. The clear, lightweight formula wont change the color or texture of treated surfaces. Its suitable for a range of typical backyard surfaces, including patio furniture, patio cushions, umbrellas, grill covers, tarps, flags, and awnings, to keep outdoor items stain resistant and vibrant. April 26, 2022. My husband was in hospice and that was most comfortable chair we had. The cost of the plan is based on the pricing of the furniture itself. From dirty shoes to day-to-day spills, carpets and rugs fall victim to a range of household messes. Also consider if the spray is for indoor use, outdoor use, or both. They make money if no claim. Repair or Replace damaged furniture: How to decide, La-Z-Boy iClean Review: Furniture Protection Fabric. Make duoyours today. La-Z-Boy recliners offer a wide range of designs, sizes, and materials. Verification can help ensure real people write reviews about real companies. Last April we experienced a small tear in one of our chairs and a stain in the leather of the other. With styles for every taste, our loveseats are a perfect fit. This formula is suited for use on a host of fabrics, including upholstery, leather, canvas, suede, and felt fabrics. Youll find sprays designed for indoor or outdoor use, or for synthetic or natural fabrics. In the end we are living with the stain and we've lost a total of $375.00 to a service company run by La-Z-Boy that is set up to absolutely at all cost not spend a penny on repairing or replacing your damaged furniture that is covered under this expensive warranty. Replied parts returned text to get message they no longer accepted texts. Great customer service starts at the top. With clean lines and timeless details, these mid-century modern looks are here to stay. Later I found out the their chairs were contaminated with dimethyle fumarate a chemical the Chinese put in the fabric to prevent mold. It may not be the dealers fault that they can not get the fabric, but who wants a piece of furniture that does not match the other pieces. Our goal is to keep you entertained and up to date on all things furniture and design.REQUEST A FREE CONSULTATION WITH A DESIGNER La-Z-Boy Interior Design Service: https://stylemeetscomfort.ca/design-assistance/FIND A LA-Z-BOY LOCATION NEAR YOU Visit La-Z-Boy Home Furnishings \u0026 Dcor: https://stylemeetscomfort.ca/locations/FOLLOW US ON SOCIAL MEDIA Like us on Facebook: https://www.facebook.com/LazboyofOttawaandKingston Subscribe to us on YouTube: https://www.youtube.com/channel/UCcnq2aFyj_kCVWCe-caMHtQ Years ago, we bought the fabric protection "insurance" that included removal of stain at our home. Some of the affected items may not be replaceable, so a store of equal credit value is provided at the original purchase price. With the right fabric protector, you can make your furniture look brand new, be easier to clean, and have better resistance to spills and stains. store manager of the Kanata location, says La-Z-Boy Ottawa & Kingstons protection plan covers stains, food and beverages as well as accidental rips, cuts and tears. The fabric protection coating, or the fabric protection "insurance"? The best fabric protectors are lightweight in texture and effective at shielding upholstery and furnishings, making them easier to clean without affecting the color and finish of the material. Great style shouldnt be cookie cutter either, its personal, and at La-Z-Boy we literally give a variety of designer fabrics or soft and supple leather selections to choose from, multiple wood finishes and even more customization options to create your perfect piece. The products hydrophobic technology prevents spills from soaking deep into car seats and carpets. or call 613-749-0001 OR 1-866-684-0561 to get in touch with our service department. It's not "Our way or the highway." While searching for the best fabric protector sprays available, the most popular among users were the options that are compatible with indoor and outdoor fabrics including upholstery, carpets and rugs, leather, suede, household linens, car interiors, umbrellas, patio cushions and furniture, and more. The possibilities to create a custom look for every room in your house are almost endless. Leather Stain Repellant. Why we did not buy from Haverty's or Ashley's, I'll never know. Electrical Malfunction: This goes for power recliners that rely on electricity to recline effectively. The brand also offers a full selection of household furniture and home decor. Just call your nearest store to discuss a free design appointment. After 2 years, . MONROE, Mich., Aug. 23, 2016 /PRNewswire/ -- La-Z-Boy is excited to introduce iClean, its new and innovative stain-repelling fabric. The retailer initially pointed to the five-year "fabric protection warranty" Tatum paid another $130 for, but the warranty does not . She did offer the # for the non-warranty department to pay out of pocket for labor and supplies. Myself and my husband live in the house no children. Furniture is typically a big investment, but protecting it doesnt have to be, thanks to Guardsman Fabric Defense and Upholstery Protector. Companies can ask for reviews via automatic invitations. Style with spaceto spare. Book an appointment with our Design Consultants Today! is not petroleum-based. Foam resiliency. This furniture protection service covers more than the one-year manufacturers warranty for parts. iClean is only available at La-Z-Boy. Get the Chemical Guys protector shield at Amazon, Sears, and Walmart. Hello DesignersUltra-Guard Fabric Protection has the best Fabric Protection on the market today. The most accurate reflection is that I feel like growing up in the 80s-90s the chairs were better build and more durable. exposure to the sun will cause any material tofade. " in 4 reviews Location & Hours 11515 Carolina Place Pkwy Pineville, NC 28134 Get directions Edit business info You Might Also Consider Sponsored 50 Floor 48 Sounded good but was a bold faced lie. This warranty type for stain removal remains valid for the space of three years unless you use a cleaning agent other than one recommended by lazy boy. So, for example, if you paid $299.00 for your 5-year plan with no problems, you earn a $299 credit for anything in the store priced $600 or more. We were told it had been sitting in their warehouse. Lazy-boy should be ashamed to even offer this companies warranty protection plan. Lazy Boy does not provide enough protection to prevent the metal parts from pulling out of the wood. The problem is that you cannot get service. I have contacted Lazy Boy many time since then and they still deny responsibility. It is an absolute joke. The cost of the plan depends on the price worth of furniture. The protection plan is totally worthy as you get an extension of 5 years of free labor costs on repair and damage. We contacted the warranty company and lived a nightmare waiting on them to arrive to "exam it". Just like every patient is different. Pile fabrics may require What a scam. If you claim, they refund the insurance cost. The MSRP on the sofa is $1599 and on sale for $1179. They said send the photos again. It is relatively cheap insurance. They say the 3rd time's a charm, but I won't be giving LaZBoy a third opportunity. Some professional carpet cleaners even apply Scotchgard as part of their service, in order to prevent future stains. It is your manufacturing and products. Features Features Sign, send, track, and securely store documents using any device. Stretch out and lean back, these sectionalsalso recline. See more ideas about couch fabric, lazy boy recliner, recliner. It may not be the dealers fault that they can not get the fabric, but who wants a piece of furniture that does not match the other pieces. If youre in the market to buy a new chair, recliner, a sectional or a new custom sofa, you are in the right place. Handcrafted premium leathers are treated with Aniline dye to preserve the natural, rustic beauty that By reading product reviews, you can check to confirm that the sprayers dont tend to stick or become easily clogged. Tatum first contacted La-Z-Boy when peeling started last fall. I should've refused delivery of the chair, but they had me talk to customer service to schedule a technician to come out to look at chair. Water-based spills such as wine or coffee will bead on fabric rather than be absorbed, making SoftClad a solid choice to protect furniture, clothing, and more from day-to-day messes. Do not staple fabric to these parts. Stay away from this formerly reputable brand. Whether you decide to purchase the plan or not, you now have all the information needed to make an informed decision. Get the Scotchgard shield at Amazon, The Home Depot, and Walmart. The owner is too removed from the store to care. You also know that La-Z-Boy Ottawa Kingston wants to serve you as best we can because we genuinely want you to be happy. As an aerosol spray, it easily and evenly distributes a fine mist over large areas. covers should not be removed andlaundered. Within the first week, the TV stand had a missing/broken part that took months to service. Find out how we combat fake reviews. This review was chosen algorithmically as the most valued customer feedback. its own. I call customer service (Porsha) and she was so rude! Reviews & Guide), Lazyboy Recliners Fabric and Leather Care, Lazyboy Recliner Common Questions, Issues and Complaints (Solved!). Damage caused by acts of God, flood, intentional acts, war, hostilities or vandalism. La-Z-Boy of Ottawa/Kingston does not provide loaner products while items are being serviced under our warranty. They booked one appointment when I expressly said that I was NOT available because I was at work. Save $18.00 with coupon. Laughingly they said oh so sorry we added the wrong number. Do not use solvents to spot clean. Do they not have any pride in their workmanship. Copyright 2023 Acton Media Inc. All rights reserved. Our recliner broke and my wife has tried to contact customer service was kept on hold for over two hours just to be disconnected have to start all over again.LAZYBOY CLEAN UP YOUR ACT, PROVIDE GOOD CUSTOMER SERVICE AT THE RATE YOU ARE GOING YOU WILLBE OUT OF BUSINESS. 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